AMS AutoGroup,

3823 100th Street Southwest, Tacoma, WA 98499

"Is a SACAM! It has been a horrible experience with AMS Autogroup, they send you defective products and no matter how many photos you send them of the defective state of the part, they reply that the product is fine and that you broke it. Customer service is zero, no one helps you. Once you have made the payment, they disappear. I give them a 0. They should close this business."

"If you are in the market for an M3 manual conversion kit steer clear from here. They won’t refund your core back to you. After stuff is shipped their customer service is non existent. I am being ignored across multiple forms of contact. I can’t say I know how they are with the rest of their business but if they can’t refund me (and a few others I have come to find out) then they are not trustworthy. Edit: as of Feb 3, 2024 I still have not received my core charge and likely never will."

"A SCAM! It is a non-serious company. They send you completely defective products for your BMW and then they don't want to take charge of changing them or giving you a refund. Disastrous experience. Not recommendable."

"If I had one word to describe Derek that would be PERFECTIONIST. I have an older e36 M3 that needed someone to really take the time to take care of it and Derek was the perfect mechanic for the job. They made very few of these models with this color combination so it was very important to me to chose wisely who would work on it. Not only does AMS AtoGroup have the best hourly rates but Derek gave me deals of a lifetime. From a free inspection, to a full maintenance that required a bran new clutch, water pump, new radiator, oil pan gasket, and many more little things. He also took me in last minute after calling him after hours when I had an unexpected leak from my oil filter housing. He really takes care of his customers to a whole new level. Just take a peak into his shop, it’s like a Tesla factory, everything is so clean and where things belong, tells you a lot about Derek. He earned my respect and definitely my 5 star review. The best advise I can give you if you love your European car is don’t just go after something that pops up to be affordable because in the long run it will double you in cost if it’s not done right the first time. Just like someone who has a toothache doesn’t go to a family doctor but rather a dentist who specialized in helping people with teeth. Derek has proved his love to European cars especially with BMW’s. Good luck, if you need more proof than try AutoGroup for yourself, you will not regret it I promise."

"The crew are young auto enthusiast and experts in the field of BMW, Audi and Mercedes. They should be your go-to for affordable and exceptional auto care. Last year when our 330i had engine work done, it just didn't run well. AMS Autogroup saved us a lot of money and grief when they repaired the previous work that was done by another mechanic. Now the car runs like a dream and we are thrilled!! Before you take your car in for work at the service department of the car dealership, try AMS Autogroup. We are so glad we did."