Trailer Boss of Rochester
About the Business
Trailer Boss of Rochester is a trusted car repair and store located at 5732 Ivan Way Southwest in Rochester, Washington. We specialize in providing top-notch repair services for trailers of all types, as well as offering a wide selection of trailer parts and accessories. Our experienced team of technicians is dedicated to ensuring that your trailer is in optimal condition and ready for the road. Whether you need routine maintenance, repairs, or upgrades, Trailer Boss of Rochester is here to help. Visit us today and experience our commitment to quality service and customer satisfaction.
Photos
Location & Phone number
5732 Ivan Way SW, Rochester, WA 98579, United States
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed
Reviews
"Trailer Boss of Rochester was a delight to work with. Randy and Juston did an awesome job. Personable and caring all my customer needs were met. Great prices and was helpful with giving discounts when available. Thank you Randy and Juston 3/8/2024"
"The quality of trailers they sell and the follow up customer service they have is awesome! I bought a MAXX-D Tilt deck, got the best price in the PNW and the post-purchase service has been over the top. I would highly recommend Trailer Boss!!"
"I bought a 2022 Delco 7x14 new. The sales guy was Randy, he was awesome to work with. Easy and quick. They had in-house financing with many options. I was approved in less than 20 minutes. When I came in, told him what I wanted and they had me hooked up and ready to leave in under and hour. I also purchased a new drop hitch. Came back a few months later and bought a flatbed. I was in an out in under 40 minutes. Flash forward to today. I was driving through tenino and had an unfortunate stroke of bad luck. U bolt snapped and blew out a tire. Hauling a load of gravel(not over the payload) a fluke .. annoying but it happens.. I called the shop and told them what happened, they had a mechanic on the way in less than 15 minutes. He had to run back for some parts and is getting me back on the road but also making sure I make it to my Destination to dump and then following me back to the shop to go over the trailer and fix anything necessary. This was definitely above and beyond and I'm incredibly thankful. Definitely a customer for life. Not many sales lots would go to this extent so I seriously appreciate the level of customer service! Great job guys."
"We trekked over an hour and a half to this specific location because we heard so much about it. We passed two other outposts along the way but we were set on the Rochester Location. It did not Disappoint!! We were greeted by a salesman named Ty the moment we walked in. We told him what we were looking for and he immediately jumped into action. We found and left with the perfect trailer. Ty was very knowledgeable about what we needed it for and what the trailers capabilities were. Randy helped us get everything gathered while the paperwork was being done. He checked over the trailer and really made sure everything was squared away and ready to drive off the lot. Ty and Randy helped us with the hook up of the trailer and some tricks and tips. We will definitely be back!"
"I took a six year old Stehl tow dolly in to have an inspection done and to get an estimate for repairs. I was dealing with Chris, the mechanic. After the inspection I was informed that it needed pretty extensive work and an estimate was provided to me that was going to be pretty pricey. I had already considered just replacing it with a new one. I asked if they would consider a trade-in and they said that they would. We agreed on a price and I went ahead and bought a brand new one. After towing it a few miles it had no brakes or lights. I discovered that the factory wiring harness was not long enough to allow me to turn left or right without pulling out of the plug-in of my vehicle. I towed it back to the shop without brakes or lights. It was about 4:30PM and getting dark when I arrived. Chris got right on it and had it fixed in about 30 minutes. I have dealt with both Ty and Chris and was very happy with the attention and customer service that they provided. If you are considering buying anything from these guys you will not be disappointed!"
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