JMJ Auto

"Was looking at a car for my sister. Always helpful and friendly."

"Over the last 7 years I've bought 4 vehicles from JMJ Auto. All 4 of the vehicles that I purchased ended up having problems within a mild to moderate amount of time after purchase. A Subaru forester 2007 with an over heating problem, Mercury Mountaineer with a window motor problem as well as door latches seizing up, ford expedition with transmission problems, and a f150 that developed a manifold leak and failed turbo. After about 2 years of driving this f150 a manifold leak with a failed turbo developed. I don't blame the shop for the failure of the manifold or turbo, but it is discouraging to think that every vehicle driven gently with regular maintenance has developed problems. In the beginning, approaching the shop with questions about repairs typically went smoothly, but over the years the mechanics seemed to get short or annoyed with questions about diagnostics. This could have been due to the amount of work they had. I had to get a radiator fixed on my van. One mechanic told me the job would take 2 hours. When I came to pick it up I asked a separate mechanic how long the job took, and that mechanic told me it took x 1 hour to fix. I went and talked to the other mechanic that gave me the original quote, and he told me that it had taken x 2 hours. I told him that the other mechanic he was working with told me that the job only took x 1 hour. after this discussion he only charged me for 1 hour, however if I hadn't had this conversation with the other mechanic I would have been double charged on labor. Every vehicle I purchased from JMJ was set at over the blue book value. JMJ sets the price of their vehicles by NADA guidelines, however other dealerships I have went through were willing sell their vehicles at KBB value or lower. Problems that arose with my vehicles right off of the lot (which believe me this has happened) the shop was good about fixing for the cost of the part and no added labor which was nice."

"The folks at JMJ Auto gave us fantastic service. Adopted a cute little Ford Ranger from them and it runs great. Couldn't ask for a better mechanic. I really trust this place."

"Bought a "new" used truck & took it to them for some work. They were so excited about it they were like kids in a candy store. What was needed was less than what I was told at a reputable chain. It saved me $150, and really built my trust. I called today about another vehicle I own and set up an appointment. I am usually really hard to please, but this is a great shop with great attitudes. I would buy a vehicle here or bring them my business any time. Thanks guys!"

"Just bought a used Lexus from JMJ. A great car, in excellent condition. And a good price too. The salesman, Mark, followed up on my first visit with his suggestion that I check out the Lexus, and it turned out to be THE one. I will certainly recommend this dealership to my friends. Carolyn"