rue21

"Great staff very helpful. Shopping for several grand kids. They loved everything."

"Found tons of great clothes for my daughter but what's better... I set my wallet down and left it behind and the HONEST and AMAZING staff kept it safe. All my cash, card, and personal items still there!! I'm so beyond grateful for each of them!! I know my daughter will be excited for her gifts and we will DEFINITELY be back in to get more ❤ We had a very Happy Valentine's Day Experience!!"

"They have the best sales here ever! I am so glad my cousin introduced me to this store. The manager is so cool. She was helping us to save what we could on items and they have a great selection from junior to plus size. I will be coming here a lot in the future."

"The manager was nice. But no one else seemed to want to help me because I was shopping in the plus size section. I tried on a dress that the inner slip of the dress was clearly not plus friendly. Empty underwear bins."

"Went to Rue 21 in Puyallup Washington earlier today 2/24 and was very disappointed with the customer service. They didn't have ANY sweatpants or joggers in small or medium at all (neither did they the last time I was there) the only size they seem to keep in stock is extra large. I was hoping I could try on a small and/or medium sweatpant of some kind so I could see how it fit before I bought the pair I wanted online. That way I wouldn't waste money on shipping what could have potentially been the wrong size, but that was clearly not an option. So I asked if they could order a pair to the store so I wouldn't be inconvenienced further (a reasonable request) and they told me they wouldn't be able to help me. Weird, if I go to a store like American Eagle and they don't have an item in my size they will ship it to their store for free!! It was a very unpleasant experience and I don't think I will be returning, which is a shame because your clothes are really cute!"