Taco Bell

"Ordered on my mobile app, and a very rude young woman working at the drive through window tells me I never ordered. I showed her my phone. She looks at it and says. Well we don't have any order from you. I said well the money was taken from my bank account, so what should I do. She says go to the lobby and talk to them about it. I did. It took about 15 more minutes, they found my order and said they would start making it. My husband looks over on the shelf and there is a single bag sitting there. He points at it. The lady looks and it is my order. So instead of making us hot food, she says here is your food. It was ice cold. Not a happy customer!"

"Can't believe I'm leaving a 5 star for a Taco Bell. But I ordered late at 230am through the app. It was easy to use and understand. Directions how to redeem the order were clear. When I arrived I was met with a warm attitude from the lady running then drivethrough window. My order which was a party box was given to me in less than 3 minutes. The property was clean and when I got back with the food, everything was neat, well put together, and hot. Not a single thing to complain about. Well done!!"

"My order was pretty simple all I asked for was a grilled cheese burrito and 2 crunchy tacos with no lettuce and extra cheese, what I got was two tacos that were stone cold and the shells were stale AF and there was barely any cheese on the entire order....I feel like if they're going to charge me over $5 for extra cheese then maybe they should give me what I paid my hard earned money for."

"Well it's Taco Bell and I gotta say they stepped up their menu. Much better selections with vegan options. Depending on what time you go the drive thru can be a bit much, but they keep things moving fast. If you enter the place it's a bit different. They have a kiosk where you can put in your order and actually get what you want they way you want it and pay right there without dealing with a cashier unless you are paying with cash. Be careful on extras because taco bell will charge you more than what you think. I ordered the potato tacos with extra potatoes and less lettuce (which I suggest) and it was good. Could have added more potatoes. However I was happy with the portions not the price, but I get it. No customer service inside, however the drive thru customer service was on point and nice. Definitely would visit again."

"I deliver for a delivery service late at night. The other day, your drive thru crew member was amazing! He was friendly and professional. I appreciated a friendly face late at night. So thank you so much for not only making my night brighter but for exceptional service!"