Subway

"Keep switching the bread for sandwiches also don't know how to add bacon to all American club also not toasting bread"

"They hide the meat now so you can't see it, which is very strange. When I saw that, I left"

"I have come here 4 times in the past 3 months and each time I have to call out for assistance as they are in the back. The toaster oven is ALWAYS broken, so there are no hot sandwiches. The attitude of staff has been poor to rude each visit. I do not recommend this location for your meals. Go to the subway across the street."

"Longest wait time EVER. I do not suggest going here if you want your food asap. Subway by Papa Murphys is way faster!!"

"The staff was very rude at this location. There is a much nicer Subway location right across the street and if you have any issues they will go out of their way to make it right. It was 8:30pm and the restaurant was very low volume at the time. Subway has been advertising their app for customers to use and try out BUT beware!! I ordered two sandwiches to be picked up at 9:15pm. I ordered ahead so there wouldn’t be a problem. I explained to the lady manager there that I was early but was met with a rude attitude and ultimately sent away. I attempted to show manager the confirmation of my order that I had already paid for (and had added a tip that was not removable WHICH SHOULD BE FIXED in the app) but was met with the manager screaming “Alls I can say is I DON’T have any orders!” I then was sent away with the explanation I must have ordered from the other store and to GO THERE. At this time it was 8:55pm and the other store closed at 9:00pm. So I raced across the street to have that very nice staff take 30 seconds to confirm that I was at the correct location the first time. They then called the other location to explain the situation. They had even offered to make it right even though most of their supplies were put away because they were closing. I would have just canceled the order and avoided the Walmart Subway but because I used the app everything was “pre-approved” I didn’t want to be charged for a no show order!! I drove back to the Walmart Subway to find the manger making my two sandwiches and was told “The orders only just now came through.” I watched my sandwiches (which took another 20 minutes to be finished) being wrapped up without gloves on the table right where the cash was being handled. She had a HUGE problem taping the sandwiches together and the ultimately unwrapped before we got home. When the manager finished my sandwiches she simply held up the bag saying nothing but just stared at me until I got up and walked to grab them. I grabbed the bag and said “Thank you” as she turned and walked away. No apologies or a “Thank you for coming” no “I’m sorry for the confusion” just more attitude. I first gave my review to the Subway Corp to give them a chance to make it right but was contacted by the store owner Mr. Broberg with auto generated email message that stated “I’m sorry you didn’t feel like your visit was was positive.” At the end of the day we ate leftovers for dinner and wasted $30+ on premium sandwiches that were made using unsanitary practices and we didn’t trust eating after the attitude we received. I sure the manager simply didn’t know how to use the system and obviously was in no shape to be in charge of the restaurant customer service. She simply could have spent 30 seconds to look at my phone to see my order on the app but refused. Even after seeing I provided a 15% tip for a premade takeout order. The owner asked for further explanation in email but apparently had zero intention to follow up. I will never go back, would suggest not using the app, and going to the Subway across the street. You likely will be treated as an valuable customer there."