Sequim Bento Teriyaki

"This place is amazing. The staff are very friendly and have the best personality. They are always so nice to my toddler. The food is amazing. We have been working our way through the menu. I highly recommend the General Tso, and if you can get your hands on one, the California roll. Just a heads up, they do close at 2:30ish for a lunch break."

"Great, very quick service. The portions are huge - always enough to take home for mid-night snaking. The food is excellent and there are plenty of choices. As for the atmosphere it is a small place with maybe 9 tables - very clean."

"I came in today to order and I was waiting in line figured it would be faster than ordering online since last two times I had to wait over 20 min from ordering online. The young girl at register asked me to wait when it was my turn to order to wait while she gives the two waiting online orders so they don’t have to wait after they walked in minutes after I did. She then asked me about my order and proceeded I said go ahead and finish up with them. She then put in the wrong order I corrected her and mentioned that I always have to wait that this wasn’t the first time. I asked to speak to a manager. The young girl said I am the manager we are really busy we make over 6,000 dollars a day. And she refused my order. The food wasn’t even for me it was my significant other I was just trying to do something nice and surprise him. She started raising her voice to me in front of customers. She is extremely unprofessional. Perhaps needs to learn what customer service is. She said I threatened her which I did not. All I said was I would report her to the Better Business Bureau. I’m assuming she’s to young to understand that. I asked to speak to her manager she then took out her personal cell phone to call her and started talking to her about me in front of me. I then went on the phone and she seemed nice but she couldn’t get a word in nor could I because the girl at the register started to act manic and wouldn’t stop talking over me. I then took my cash and walked out. Horrible place. Terrible customer service. Maybe they need to hire someone more mature that can handle customer and complaints. I spent a lot of money here but I won’t come back again and I will let everyone know about the horrible wait times and terrible customer service."

"Souza was so friendly! Food was so so good! We had Chicken and Shrimp and Chicken Stir Fry. They give you a lot of food. Always come here when we visit from Alabama."