UW Credit Union 4101 Commercial Avenue, Madison, WI 53714

"I usually use the drive-through since the start of Covid. I've always had a good experience at both the Northport Drive and East Towne branches."

"I went inside today to make a deposit and to deal with a check issue. Unfortunately, I didn't get the tellers name, but she was very nice, and she went above and beyond to help me get this check deleted. It's a pleasure to deal with a nice person! I'm very pleased"

"I’ve banked with UWCU for over 10 yrs now- they have the best, most user-friendly mobile & online banking options. My only complaint is that I have consistent issues trying to pick up a new debit card or get a cashier’s check at the Madison East location (machines breaking down, 30-45 min wait to get a simple service completed), so I try to avoid in-person services."

"Never have i ever have had so many issues with one bank. I absolutely will never be returning to this bank ever again! They shorted me $20 on my deposit saying that my amount i gave them was $20 off. I had counted my money 4 times to make sure the amount was correct. Then i had to go and get another 20 to make sure my amount was correct. Then..... theu accuse me of having a counterfeit $20 dollar bill. Because the machine didnt register the 20 they used 3 different pens to make sure it wasnt fake. First you short me $20 then you accused me of bringing in a fake $20 this place is absolutely horrible!!"

"I love UW Credit Union! They have always been so friendly, extremely helpful, and make any difficult process easier to understand and get through. I’ve financed everything through them and doubt I’ll ever switch. They have a lot of easy to access branches, free ATMs on site, and a money link service so you can quickly send money to your partners checking account on the mobile app. That being said, the mobile app is very easy to use and I appreciate the quick snapshot of accounts and balances."