Madison College Bookstore

"Incredibly rude and combative staff. I was about to spend $500, but decided to just buy most of my books from Amazon as they were so disrespectful. All I did was ask some questions about a course packet that wasn’t available and they immediately became combative. The first associate lied and said, “ a lot of people are buying this.” When I informed him that the program I am in has a limited number of applicants and only one group a semester he maintained his combativeness. I asked if he could double check as the previous semester they didn’t provide me with a book I needed and I was left scrambling on the first day of class. After he came back again I inquired when it would be available. He said in about a week. Classes start Tuesday and it will be something I need immediately. He asked if I wanted to speak to a manager and I said sure. As I’m approaching she’s snide-fully saying, “Sure let me look up something we don’t have.” I had yet to engage with her and she was already being combative. Don’t buy books from this store unless it’s absolutely necessary."

"Very friendly staff and the bookstore itself has a lot of things that will help you out in a pinch"

"Very grateful for this awesome space, friendly staff and supplies!"

"Could use some work, have had some technical problems, with what they offer in the past. But overall it is a good service."

"I keep getting letters saying I did not turn in my book from one year ago, when I am positive that I did, and I "owe" over $200. I am worried that it will permanently affect my credit score, and I have continuously called, emailed, and left voicemails and nothing is being done. I am very unhappy with the system here."