Common Transportation LLC

"Just received outstanding service from Adriana and her dock staff. Needed to expedite a delivery and they made arrangements for us to pick the shipment up at the dock."

"Purchased a Temper Pedic bed and was told by Tempur Pedic we would get 5 star set up service in home from whoever they hire to set up for us. Poor Customer Service first off. Couldn't get a direct answer of when it would be delivered and set up. I am a nurse and was finally called on a Friday to say delivery will be Monday. I asked for Tues and they stated NOPE sorry has to be Monday as that is when they will be in area. No offer to work anything out that fit the customer schedule. Secondly gentlemen showed up and no foot booties and walked on my good carpet from wet outside shoes and all. Was only going to set up frame and I stated Temper Pedic said the entire bed would be set up and he claimed Temper Pedic does this all the time to make sales. He said they rightfully should just drop off the items. He willingly then did mattress too. I had also purchased the headboard attachment which is a variety of pieces. Temper Pedic said absolutely they should set that up for you just let them know. I asked. NOPE they don't do that. I would 100% verify before delivery what this company does because basically they want to just drop it off and head back out the door. Find someone else or ask whoever you purchase from to make sure this isn't the company they are hiring. Very poor customer service. Will be notifying Temper Pedic of the poor service received from this company."

"Purchased a bed from Sealy that ended up being defective. Sealy arranged for Common Transportation to arrange pick up of the defective mattress from our home. The gentleman who showed up were kind, quick and efficient-despite the truck door not wanting to open at first, darn snow and ice. Now, my only con is that I was called yesterday-while at work-to arrange for a pick up today, which meant I had to use a half day of PTO to be here for pick up during 10:30a-2:30p. It would have been great to have received a day or two to ensure the best possible outcome of availability between my husband and I for the pick up."

"We were looking forward to receiving a new mattress, yet disappointed when the delivery persons arrived. They had to be reminded to remove their shoes, which fortunately they had booties instead. They handled the old mattress and new one like a sack of potatoes and the new one ended up bent in one corner, so we had to refuse the shipment. Delivery guys were not real happy with our reaction, and at first claimed the mattress was bent due to the cold weather. They seemed in a hurry and indifferent to the needs of the customer. A replacement mattress on the way and we are hoping this one will be handled with more care and courtesy. REDEEMED! Second delivery went without a hitch. Delivery persons were punctual, professional, courteous and took great care with the new mattress. They made sure that we were pleased with the service and took extra effort to make sure there was no damage to the mattress. Very pleased and would recommend using them again without hesitation."

"We just moved our business this weekend and used Common Transportation for our move. Jose and his team were great! The pre-move staging was excellent and the move itself was executed without any problems. His team took care of our valuables, they were quick to respond to any issues that did pop up, and they took the time to make sure everything was handled properly. They finished on time and on budget, no surprises! I would highly recommend Common Transportation for your move."