Blue Haven Pools & Spas 9580 Black Mountain Road, San Diego, CA 92126

"I want to express my appreciation to the Blue Haven team for constructing our fantastic pool in 2021. Our family absolutely enjoys it! Despite occasional issues, I'm thankful that Blue Haven promptly addresses and resolves them. Owning a pool entails responsibility, and having reliable support, like Ricky, for troubleshooting or questions, is invaluable. Kudos to the office staff and the new manager handling pool inquiries efficiently! I highly recommend Blue Haven for their dedication and hard work in delivering an excellent pool experience in our community."

"Blue haven pools staff was very informative friendly and always helpful. They stand by their work and will do what it takes to make this right of something needs fixed. Ricky is the man, friendly and very thorough."

"We installed the pool during Covid. So naturally it took longer but in the end we got beautiful pool our neighbors envy. We financed through them and it was very helpful."

"I was very happy with the company services, they showed up on time, were very courteous to us, and made sure to be mindful of our home, and make sure to clean up afterwards. They are easy to work with me communicate with, especially when we had some questions regarding the project they understood what we were looking to accomplish and provided us with a great pool. James and the gang were awesome to work with great team. I highly recommend."

"Im very disappointed. Started off great and my family was excited, but ended up not so well and still dealing with issues today. You are simply a number, not a valued customer. The photos of pool lights not staying connected has been an issue when the pool was completed in November 2022 and they have still not have not been corrected and I’m posting this in Feb 2023. I was convinced to use the Hayward Thin LEDs by the manager and sales manager and I am now finding out, the lights pop out all the time. Someone else uploaded a picture with the same issue. A friend of mine was on a pool building team and suggested I get a different light housing so I could change later, but BlueHaven convinced me otherwise and now I’m stuck with lights that pop off easily. I paid extra for the upgraded controller for automation, but the start-up rep was not trained, set it up improperly causing my pool to turn green. See picture…I had to work with my pool cleaner to get the controller functioning correctly which was causing pump malfunctions. The spa was not set up properly and did not have any pressure. A BlueHaven employee came out to fix the spa pressure and caused other problems. He adjusted a spa valve causing the spa to drain each day. See picture. James, the company owner, will walk into your backyard unannounced. It happened to us several times. There are some on the BlueHaven team that are trustworthy. Arleen and Oscar. Most of the others were let go due to poor management. They have a lot of turnover. If you choose BlueHaven, choose your tile and coping before you sign the contract. Their upgrades will cost you. I hired my own because of shifting dates and contractors not showing up when told. I do have a beautiful pool, but the process/stress is not what I would want to go through again and paying high amounts for."