Franklin & Vizzo Plumbing 2594 Channel Drive, Ventura, CA 93003

"Not professional at all. I had a schedule with them. They told me yes we are on schedule and then didn't even open my email. When I called to check why they haven't arrived yet, they kept on hanging the phone in my face and switching me between phone receptionists."

"I have worked with Franklin and Vizzo for years. They always deliver on their services. Their plumbers really know their stuff and they always provide a fair price for their services. They have to provided services to me in my home and at my workplace. Franklin and Vizzo is always my first call when I need a plumber!!"

"I have used Franklin and Vizzo in the past. I had an appointment today set for 8 to 12. No confirmation call. I called at 11:45 to ask if someone was still coming and was told “a plumber is in your area and will be calling soon”, No one ever called or showed up. Thank goodness not like in the old days when I would have to take time off from being at the office to be stood up. Nonetheless, I have called another plumber. Terrible service! How nice for them that they don’t have to treat their customers well."

"Franklin and Vizzo Plumbing have handled issues large and small for us for many years. Always professional, considerate, timely, and fair, which is why the previous sentence exists. This week our hot water decided to check out and that is when Franklin and Vizzo checked in and took care of the situation, first making every effort to revive the ailing on-demand heater that had served us so well, working with the manufacturer to trouble shoot the problem. When it became apparent that was not possible, Matt discussed our options and took care of ordering the replacement and assuring me that it would be installed as soon as it came in. There was a problem with the unit being on the invoice of items ordered from the supplier, but not found on the truck that delivered those items. Matt put his all into locating the unit and within a few hours after informing me of the delay, called and said he had success and was on his way over. He and his co-worker Jesse got to work immediately and within a few hours hot water was once again flowing through the pipes. They were professional, considerate, methodical, and so kind and thoughtful, explaining the process, making sure that I understood the difference between the new model and the old, and going over the materials provided by the manufacturer. Their work was excellent and they left no trace of their presence, other than the invoice which was clear, concise, and less than anticipated. Thank you Matt, Jesse, and everyone at Franklin and Vizzo Plumbing."

"Matt and Will in replaced a water heater for us. Absolute professionals and top quality work. They were also very fast and efficient. Forget about those radio ads you hear. Call this company first! Upfront pricing and communication with every little change."