Baccaro Pool Service
About the Business
Baccaro Pool Service is a trusted general contractor located at 2033 South Hacienda Boulevard in Hacienda Heights, California. Specializing in pool maintenance and repair services, our experienced team is dedicated to keeping your pool in top condition year-round. Whether you need regular cleanings, equipment repairs, or a complete renovation, Baccaro Pool Service has you covered. Contact us today to schedule an appointment and experience the difference of working with a professional pool service provider.
Photos
Location & Phone number
2033 S Hacienda Blvd, Hacienda Heights, CA 91745, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"My pool was not cleaned and algae allowed to accumulate on too many occasions. After multiple calls placed to the office, the owner finally contacted me and he informed me that he would work on the issue. He went on a rant about how hard it was to get help and how he wanted to retire and I listened to him calmly, supportively and acknowledged understanding. The condition of the pool has worsened and after I contacted the office yet again today, I was informed that I had been "told" by the owner during our last conversation that my service would be discontinued effective October. This was an absolute lie and ironically, the owner never informed me that he was no longer interested in my business. As a matter of fact, during my last conversation with him I had requested an estimate for replastering our pool which he said he would provide and never answered. I am dismayed by the utter lack of professionalism, especially given that we have been their customers since 2007. They also raised their prices by almost 15% without communication and without ensuring that actual work was being done. I never write reviews, but this is completely unacceptable and unethical. Shame on me for being patient and attempting to continue a relationship with this company. Lesson learned."
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