I Love Sewers Rooter And Plumbing 15902 Halliburton Road, Hacienda Heights, CA 91745

"There was an emergency at home. It was late at night and the work had to be done. The main pipe had been blocked. My son was able to semi-unblock it for a few days using a power drain snake before it blocked again. I told my son to look on Yelp for a company that has good reviews. That's how you find honest people who will do a good job and won't overcharge you, right? MISTAKEN.. I called I Love sewers Rooter and Plumbing. They saw how much sewage came out, and they cleared some of it up and ran the camera. They showed us all the root damage and said there were still lots of roots that needed to be cleared. Then the plumber company told us there were still lots of roots and the pipe was collapsed from all the roots and could not get it any cleaner. ( I doubt it had collapsed because my son had semi-unlocked it days before) They convinced me that the pipe was so damaged that it was going to continue to keep backing up and that it had to be replaced. We were told that it would cost $25,000.00dls! I was scared because they had already broken the cement! They were going to install a liner that went all the way into the street ( it's 60 feet) Later on, they came to tell me that it was not going to cost $25,000.00 but $37,000.00! Both my son and I were scared and anxious and felt like we were talked into everything. I just want to give advice to those who require plumbing work, to focus on reviewing the bad reviews of this company on Yelp, and you will realize the bad practices of the owner of this company. I don't want this to happen to youY vela"

"Man I’d give 6 stars if I could. Where to begin! At first their quote was a little steep understandably as my leak fix was tricky. I was between them and someone else but their office staff called me worked out a deal I couldn’t refuse. Carlos took his time and was as professional and accurate as they come. He even let me watch the process and answered any questions I had. They are lucky to have Carlos , I’ll definitely be coming back because of him when I have another plumbing problem!"

"After calling four previous plumbing companies, three of which did not bother returning my call, the fourth company did set an appointment but never arrived, and did not bother answering or returning my calls. When I called I love sewers I spoke with Carlos , who was extremely personable and informative, and promptly set up an appointment to have a technician come out. The technician, Carlos , arrived on time, and quickly diagnosed the problem. Toilet was overflowing from bowl and base as well shower . Carlos proceeded to repair it quickly and cleaned up nicely after the repair. I highly recommend carlos and I love sewers rooter. I will definitely be calling them first should I ever need plumbing services in the future."

"I waited a while before posting this review. I love sewers rooter and rooter is how a business should be run from call to repair. Every person I spoke and worked with were outstanding, friendly, outstandingly thoughtful/polite and knew their plumbing. Special recognition to Caros and Jose for getting my repairs done in quick fashion and doing so in such a kind, thoughtful and friendly manner. They helped move my furniture, took care to clean out my area and Carlos even helped organize my cleaning supplies better than I could when putting things back! Just really great people all around, high standards that can be hard to find these days and a team that I would welcome over any time. Top notch team - you won't go wrong working with them."

"I was incredibly pleased with the customer service from Carlos, Eric, and Jose. They had good communication from start to finish. Carlos kicked off the service with a “can-do” attitude and he was straight forward about the job at hand. He was also extremely  professional. He was great to work with after hours in our emergency situation. While I had questions he had fair and respectful responses. Once Eric arrived, he quickly isolated the issue to our main shutoff supply. It’s now 10pm and he is working away outside to cut the main water supply so he can repair the shutoff in the house and return water to our house. He respected our home and family by arriving in a protective mask and shoe booties. The safety of my family and himself was clearly a top priority, thank you Eric and Carlos! Finally, Carlos finished the job the following day (saving us money) for the less critical pumping items we needed done. This team is very professional and customer focused. Working with them you will see they aren’t interested in a one time service exchange, they interesed in building a relationship for any future needs. They are about supporting you, their customer, individually according to your needs. This is a company I plan to work with for years to come and highly recommend you giving them a try too!! Thanks I love sewers rooter and plumbing."