F & A Appliance

"Terrible business up and down. The "estimate" was free. The estimate entailed me telling the guy what the problem was and him looking at the washer for 45 seconds. Then he informed me that re-programming the washer was going to cost $65 but that might not fix the problem. When I politely reminded him that I was promised a free estimate, he literally turned into a bratty 5-year old and said "there is no estimate." I didn't even get a chance to rebut as he immediately bolted for the front door like a whiny little kid who was denied a cookie after dinner. I would have been willing to accept that maybe I was misinformed about the estimate and talk it out but he didn't even give me a chance to get a word in edgewise before he was out the door in a tantrum more befitting a 5-year old. Astoundingly unprofessional. I'm glad I know to never even consider this business again. No one else should either. To the "technician" who came out, seriously, grow up. You are obviously having a very bad decade, but that's not the customers' problem."

"This company has a great customer service. I had a good experience with them. My refrigerator wasn't working. I call them, they visit my house and gave me a fear price for the service they did. I do recommend them."

"This place is a complete joke. They do not return phone calls and after 5 min diagnosed a compressor on my fridge. they called to tell me it was going to be 900 dollars to repair the fridge but they would give me a good deal on repairing something else if the compressor is not the problem. I called another repair company and they diagnosed the fan and now everything works good. There is a reason they have all bad reviews. RUN FOR THE HILLS!!1"

"If these people are assigned to repair your appliance, fight with whoever you need to to get another company. These people are unacomidating and utterly incompetent. After 3 service calls my dryer is worse off and is now unrepairable. They will not take responsibility and now no one else will touch it. These people are bad news. Stay away!"

"They are the worst company I have ever come across. They cancelled my appointment because the car of the technician broke down. Then they said we will be by on Monday because I did not answer the phone the technician will not be out. I then call and the supervisor was rude and hung up because I said why are you yelling at me. I’m the customer do not yell at me. So she hung up. Poor customer service. They probably wrote their own 5 star review."