Video Center

"I am very impressed with Mike and Video Center. He responded to us promptly, visited our home promptly to diagnose the problem with our Sony TV and got back to me with a quote within a few hours, as promised. He is so knowledgeable and kind and showed tremendous integrity. I asked him several very direct questions in order to determine whether we should have it repaired or replace it. In this case both were very viable options but the former would obviously benefit Video Center more than the latter. I feel that Mike showed above average professionalism and integrity in business by answering me truthfully, that it would probably be better that we replace it. I would not hesitate to call him again or refer him or Video Center to others."

"I had filed a claim with an extended warranty company for my 75" LED TV. I was told to contact Mike at Video Center TV Repair. He came to evaluate the problem that same day. He arrived when he told me he would and was polite and professional. Mike was planning to wear a mask but at my request he also wore a face shield. The panel needed replacement but the panels are no longer available. He gave me an invoice indicating such so I could forward it to the warranty company. The company wanted additional information so they contacted Mike and he did research looking for the part number and price for a panel that isn't available. He tried to contact the warranty company but was never able to reach them so Mike called me to give me the information that was necessary to complete my claim. He wanted to make sure I had everything I needed to complete the process. There wasn't any financial incentive for him to do this. I really appreciate his diligence. I voiced my concern about how I would go about recycling the unit and he said he would come and get it whenever I wanted so he could use the working parts for other repairs. I called Mike and he came exactly when he said he would to pick it up. He was just as cordial and professional as the 1st time. I can say without hesitation I would contact Mike again in the future for service."

"He tryed to fix"

"The guy took parts out of my TV and never came back so now I have a TV that doesn't work at all"