Carriage Cleaners

"Never been there but was going today to ask about an alteration, but after reading the reviews I changed my mind. Business got to do better with customer service and reasonable rates for a hem."

"I have used this cleaners only about 6 times. I have always met with David. The quality of cleaning seems as good as I can tell. The price seems slightly higher than other areas. David does not seem to have customer service skills that would add stars to this business. Customer relationships should be key. Turnaround times seem to be just standardized. I was told it would take about 5 days, when I said that seems kind of long and I need it sooner he immediately replied with a sooner timeframe. As a customer I already expect to be given the soonest date possible. I experienced a fiasco while trying to drop off one day. A customer was visibly and verbally upset with a dress she had cleaned. David was mostly calm, however did not make much of an attempt to rectify the situation nor did he even try and help me. So just out of review purposes I stood there waiting. I waited for over 15 mins, ans finally said...excuse me can I drop these off...and he said Yes. There could be more in customer relations for sure. Check me out at therealtyranger.com or on Instagram. Jonathan Everett on FB"

"Feeling completely ripped off! Just paid 75.00 for three sundress hemmed 3". I just about choked yes mind you I didn't ask when I dropped off but the owner should've also let me know how much at that time too. I figured $8-10 range for a basic hem that was only 3" and cotton sundress. Another lady was there and also said standard is about 8.00 for a hem. The owner started arguing with me when I said I felt robbed and that the hem cost more then the dresses!! Owner should let his customers know when dropping off about how much an alteration will cost even if the customer doesn't ask. Not cool business...will not be back. Shame on you for arguing with customers and overcharging."

"Dropped off a bridesmaid dress (with no stains) to have the straps tightened and picked it up with several stains on it. Woman was very rude and blamed the staims on me. I paid the $22 dollars when I dropped it off. When I asked if I could get half back because THEY stained it, she looked at me like I was an idiot. So I said thank you and walked out. Will never go back. Attitude sucks and I KNOW there were no stains on my dress prior to dropping it off. Bad attitudes and bad service."