McWherter's Jewelers

"Politeness and friendliness, highest level of professionalism, expert craftsmanship thru the years of service with our entire family needs. Enough cannot be said of the high level of service and satisfaction from the McWhorter Jewelry family."

"They repaired my wife's wedding ring and 4 months later one of the stones fell out. They replaced the stone as a warranty repair. My wife brought some old earrings that weren't latching properly they repaired these while we waited and there was no charge. Throughout the entire process the staff were friendly and professional and the repair was phenomenal. I know where I will be making my jewelry purchases in the future."

"If I had an Oscar to give, David McWherther would own it. Truly the singular most exceptional customer service I have ever experienced in my life. During a 35-year military career I lived in 8 different states and several foreign countries and did business with hundreds of merchants. None of them can compete with the service that David provided today. My wife bought a beautiful ring with a wide band and a lot of diamonds. She slipped it on her finger without too much problem. It was immediately stuck on her finger because of the width of the band. Overnight we tried all the Google suggestions without success. My wife called dozens of “jewelers” for help but none of them could. I happened to find the McWherther’s Jewelers website and a text message assistant popped up. Within minutes of sending a text message to their website, David McWherther responded and said he could probably get the ring off. I was surprised when he offered to do it on a Sunday afternoon if it was urgent. My wife’s discolored finger made it urgent in my mind, so we accepted David’s offer. He very carefully removed the ring and took every precaution to minimize discomfort to my wife. To get it off, he had to cut two pieces out of the band because it was so wide. We were both very relieved when the ring was off. I was dumbfounded when David said he removed the ring as a “service” and would not take any payment. The more I thought about his service and kind gesture I realized that David just earned two life-long customers for anything to do with jewelry. After living 66 years, I have never, never had that kind of exception customer-focused service from any merchant; period. Thank you, David, from the bottoms of our hearts!"

"I didn't know what to expect when I took a ring in to have some missing stones replaced. David told me it may be a while to see if they could match the stones and gave me no guarantees. I had nothing to lose and missed wearing my "independence" ring. I was SO pleasantly surprised by the work they did on the ring! It looked like new and it was whole again. Jewelry is an investment in happiness. McWherter's made me happy!"

"McWherter's has such amazing jewelers. My three generational wedding ring was repaired so beautifully. It’s like a new ring. A pearl ring that two other jewelers could not affix the pearl to the ring was done perfectly. The staff is lovely. Very reasonable costs too!"