CH Premier Jewelers

"Very positive experience. My wife and I were treated with respect and attention though i am certain I didn't look like the stereotypical fine watch buyer. I had some general ideas about what I wanted from a specific brand. Jason listened to my interests including my somewhat modest cost expectations. He gave some helpful feedback and after just a little trial and error he helped me find a watch that perfectly fit what I was looking for from a different brand. I was looking for something that would be a keepsake and Jason helped me find something that I wouldn't have discovered on my own, but really hit the mark for my tastes."

"Visited this place to check some Diamond and gold jewelry. But they have pathetic service like literally. The lady kept judging us throughout the entire time. Then we went to Blue Nile and bought a bracelet. The staff were too much supportive, non judging and non discriminatory at Blue Nile unlike this store."

"Found a limited edition timepiece I've been after on their website. Between Jenny and Joanna teaming up to help me to make the purchase during a busy holiday store event, I received the watch in 1 day upon it being shipped! Thank you ladies for the fantastic customer service, I will be making more purchases soon on anything I can't find locally!"

"I have been after a very difficult to find watch for many months, finally I came across the watch on their website, I called on a Sunday to make sure it was actually available. David R sent me a link to complete my order and he had it overnighted to me. Great service and a great watch. They even threw in a nice Wolf Watch Roll with my order which was an appreciated gift."

"Watch out for potential misinformation by the sales. We liked one piece of gold jewelry in the shop. The salesperson Eva told us that the price is calculated by the per gram price of gold and the jewelry is 3 grams. We found it a good deal and bought it. After getting home, we weighed it, and the gold pieces plus strings is less than 2 grams. It does not follow the per-gram price either. We called the shop. Another male staff picked up the phone. He said the item is in the final sale. True. It is written on the receipt and was told by the sales. However, we bought it based on false information about weight. It is pretty much fraud. Then we debated for about 30 seconds in the call, the male staff claimed they are closing. It was 4:30 pm on Sunday and they close at 7 pm. He said "Thank you" then hung up the phone. Follow up: They accept my return now. Changing to 3-star."