Krystal Water Pools

"Chris was great! Had 2-3 issues that Chris was able to solve in just 1 visit. He really knows his stuff and is very down to earth kind of guy! Enjoyed doing business with Chris over at Krystal Pools. If your having issues or need someone to deep dive into your system, he’s the man! Highly recommend!"

"We had Krystal Water pool come out to fix a pump issue. While working on the pump, they torqued a connection too hard, cleaned up and left. They said that the crack was already there, but we have them breaking the equipment on our cameras. They didn’t respond to us until we told them we had them breaking the pump on camera. They then said they would resolve it. A month later, our pump still isn’t fixed and we still aren’t able to get a hold of them. Please don’t do business with this company. They are dishonest, unresponsive, and this practice is far from ethical. It’s not expensive enough to take them to small claims court, but I will be posting publicly to warn others from engaging with business and, hopefully, save others the hassle. Editing to add: after 6 weeks, we received an estimate for $1700 to replace the part THEY broke and “diagnose” the original issue (which was a leaky o-ring… an inexpensive and simple fix). We already had another company come replace the part they broke and fix the original issue. They had it done in 3 days and for $500. This just shows that Krystal Water Pools lacks integrity, ethics, and is dishonest in their dealings. We won’t be using them again and would like to warn others against using this company now that there is a new owner."

"Very profesional and reliable crew of guys. Our pool is always left looking fantastic and Chris really goes abound and beyond to get the job done."

"Jeff and crew are wonderfully responsive and have kept our pool clean and clear, rapid equipment repairs. We have been with them for at least 10 years. We had others before with many problems - have kept our pool in top top condition without worry."

"Best and most reliable pool cleaning service in the greater bay area!"