Exer Urgent Care

"I had an absolutely terrible experience at this urgent care. There was no one available to help with registration, resulting in a frustratingly long wait time for no apparent reason. When a nurse practitioner finally came in, they spent less than five minutes with me and rushed through the consultation, making it clear they didn't want any questions. It feels like they're BUYING POSITIVE reviews because it's impossible for anyone to have a good experience here. check their yelp account and you will understand. I guess that can not remove their negative reviews from yelp vs google. Sadly, my experience isn't unique. Many other moms from my kids' school have had similar terrible experiences. The medical care is abysmal. I waited a week for my test results, only to be told they were inconclusive—something they never bothered to notify me about. They also claimed to have sent a prescription, but it was never called in, and I had to call four times to get it sorted out. The pharmacist recommended a different urgent care on Tampa and Rinaldi for next time, and that place was amazing. Save yourself the trouble and avoid this place at all costs. It's clear that nobody here cares about you; you're just another number to them."

"So unprofessional! Don’t waste your time and money here. Your health matters and this people simply don’t care. I came in with my 9 year old daughter as she was sick and needed immediate relief, I did not want to wait for a pediatrician appointment. They ran some tests and told us the results would be ready the next day. The doctor rushed me out the door while I was still talking to her. The day after, I did not get a call with test results, so I called them to follow up. All I got was attitude from the person who answered the phone, as if I was doing something wrong by calling them. I was told, again, the doctor will call me by 2 pm. Long story short, I had to call them 3 more times 2pm, 5 pm and 7:30 pm, just to hear that the results were still pending and will possibly be ready the next day!!! Here I have a sick child who possibly needs antibiotic, just sitting there waiting for people to do their job. No one followed up with me, I still have no prescription for my kid who s sick, no one apologized for the inconvenience, simply not professional."

"Came in for chest pain/pressure, visit went well doctor Evan was very helpful and friendly. Sent me to the ER where I was able to complete my treatment. Thank you thank you thank you. I liked the fact that I was able to leave and wait for them to text when the doctor was ready, I did not like that I waited an additional half hour after arrival."

"Very clean and modern environment. Staff was nice, Dr. Gill was very friendly and very knowledgeable. I would highly recommend this facility. I’m glad to have it in my area. Not crowded. Stays open later than most urgent cares."

"This is one of the best Urgent Care facilities I’ve been to. The staff is so kind and everything is very clean and organized. I went in on a Monday in the late afternoon for a potential broken bone and I only waited about 30 minutes to see a doctor and get an X-ray. Luckily, it wasn’t broken but the doctor was very thorough and gave me some good advice to help with the healing process. Overall, I had a great experience!"