UCLA Health Santa Monica 16th Street Immediate Care 1245 16th Street, Santa Monica, CA 90404

"Dr. Jessica E. Eby at this location is the least caring,RUDE and most incompetent doctor I have ever had the displeasure of seeing! I suffer from severe upper respiratory issues and happen to have the flu as well and she had no care or sympathy and wouldn’t even transfer a medication I already am prescribed somewhere else. I have used UCLA my whole life and am disgusted by the way I was treated today by Dr.Jessica E Eby. Shame on this clinic."

"Stay away from Esther Yu she is extremely dangerous for the kids! She prescribed antibiotics for my 1yo child simply because she was in a rush and was avoiding doing any urine/blood work specifically saying that “ohh it may take a few hours” even though I insisted. She then quickly checked the baby’s ear and immediately said no need to run any tests , the baby has a really bad acute ear infection and should be taking antibiotics in any case , which was very odd to me and my husband because the baby didn’t have any symptoms of an ear infection or flu. I took my child for a second opinion to an ACTUAL Pediatricians at UCLA main center and after getting checked by two different drs, my doubts were confirmed- the baby did NOT have an ear infection! It was simply roseola and her ears looked beautiful. Please make sure you don’t see that person for your kids"

"Dedicate at least 4 hours here :) UCLA this branch in 16th street Santa Monica is huge. They have good facilities and the staffs are dedicated to give their best. Unfortunately, because we visited the Urgent Care, the wait time was the worst. Well, at least we know what we are dealing with, we can get treated and get back again to our feet"

"Please note that this facility is only urgent care after 5pm. I took a family there seeking urgent care. The staff were professional and courteous. They did not accept the person’s insurance, but the UCLA staff attempted to redirect us to a facility that does. I appreciate their efforts. My only regret is that they were unable to provide care for my family member."

"I have been a patient of UCLA since I was a newborn. I was born in the hospital at UCLA across the street from the 16th street urgent care. My primary doctor has been very busy lately and my work schedule fluctuates a lot. I had recently seen Dr.Rebecca C. Rada and not only was.she had rude,abrupt,unprofessional and sped through the visit but actually refused to prescribe me my medication I’ve been taking for 5 years. I rely on these for my illness especially when it gets worst. I have always had amazing experiences at UCLA my whole life. My own Mother, Suzanne Travis was an RN on 4 south west. Never have I been seen by a doctor who truly didn’t care about the well being of her patients. All of the UCLA staff Is fantastic but I would highly recommend staying away from Dr.Rebecc C Rada."