Bay Area Clinical Associates - BACA Menlo Park

"My child participated in their IOP in 2020. Almost worthless: poorly facilitated, no sense of curriculum or progression of care, and zero insights or support from the staff at the conclusion to assist us to better care for our child. I cannot urge you strongly enough not to waste your time or money on BACA's program."

"The IOP staff are great, the facilities are a little small and some activities are awkward but overall nice. Didn't really enjoy CBT or some groups, but that's just cause it wasn't my thing. If you like talk groups and a lot of time spent everyday on just mental health, then this is for you."

"Hari Nair is the best doctor, my son is a positive and happy kid, thanks to him!"

"Absolutely horrible experience with their free needs assessment. The struggling family finds the time for the middle of the day appointment (leaving from work (yes, they asked BOTH parents to be present for this !), picking up the kid early from school, driving through traffic trying to be polite and be there on time... just to see an unprofessionally dressed intern who asked very general questions from her paper (10 min with parents plus 5 min with the child) and then saying us that they are not going to work with us...all their therapists are pretty busy! No advice, no referrals, no compassion whatsoever... I guess the main reason for that was to just get to know our insurance info and how would we pay (yes, they did make sure we signed all the paperwork with that information). This is a SHAME, BACA! We felt like they spit right in our faces! And for what?? Our family is already struggling, and the last thing we needed you spit in our face like that! We don't want you adding more torture to our life! I would give you a zero if I could.... And of course, if you try to reach the person who takes care of patients experience, you can't reach them, and they don't call you back! I would give you BACA a zero if I could...."