R & R Pet Resort 340 Cabbage Lane, Phoenix, OR 97535

"They always take great care of my best friends...my dogs"

"Our Oakley absolutely loves tiny town! As soon as we show up he knows exactly where to go! Once you say “let’s go to tiny town” he points at the door and is ready to play with the other pups!"

"Wonderful facility! They have a lot going on and still take the time to answer all your questions. There seems to be a lot of confusion about pricing but they will always clarify and explain which is so nice. If you have the time to read through the paperwork they provide it answers almost every question you'd have. They even give tours unlike some of these places. My little guy absolutely loves Tiny Town!"

"Customers beware, if you don’t pick up your dog within the first hour of R&R Pet Resort opening for the day, you will be charged for an entire second day of boarding. Unfortunately, nobody told us this until we where charged double at doggy pickup. We were expecting to pay $39 for a 22.5 hour stay, but were billed $78 for two full days. When we pushed back on being charged a fee that we didn’t agree to, staff member rudely informed us that we should’ve paid better attention. According to R&R staff this has become an issue to the point where they now record every transaction on video and audio. However, they wouldn’t show us the recording of them explaining this policy to us. For 80 buck we’ll just hire somebody to stay at our house for a night next time or take our business elsewhere. Lesson learned. ✅ Next day update: upon arriving at home from the kennel, our dog ran straight for her water dish and started gulping water hungrily. This is unusual behavior for her as she typically prefers the outdoors to water drinking and food eating. This is pure speculation on my behalf, but I can’t help but wonder if our dog was even given water during her stay at R&R? My wife and I checked in with a friend who boarded her pooch at the Pet Resort during the same exact stint as us. She also noticed her dog was extra thirsty upon pickup (which sort of confirms my suspicions). Additionally, our friend was also charged double for her dog’s 20-ish hour boarding without any warning. Finally, here’s a picture of my dog’s new car face. Call me crazy, but she looks terrified to me. Looks like I have to re-earn her trust post kennel experience."