Edible Arrangements

"I should’ve read the reviews before I ordered. Attempted delivery after 4PM on a Friday for a business location. Really?!?! No one answered my calls no ways to communicate with them. Terrible experience!"

"I recently ordered an edible arrangements to be sent to my mom who was in the hospital. The delivery instructions had clearly stated which floor it was intended to go to. Later in the day I received an email saying it was delivered but found out it never made it to the intended floor. The delivery driver had instead just dropped it off at the front of the hospital. When I reached out to customer service the day after I was told they would contact me regarding the situation. Over 3 weeks later I called back asking for a refund since it was never delivered to the intended person and didn't even make it the floor that was clearly designated on instructions. The staff was incredibly rude and dismissive, and denied giving any refund saying it wasn't their fault they couldn't go in. Ridiculous. Do not go here!!"

"Ordered a platter and a chocolate covered apple for a client that was sick. Ordered the $7.00 card and when I didnt hear from the client I assumed something and so I called and left a message for the store to call me to see if it was delivered no one returned my call. I see on Facebook my client asking who sent the arrangement there was no card! So I just left another message for a refund for the card but can’t do anything about the embarrassment of not knowing who sent it. She posted a photo of the gift and it looked like it lacked definitely didn’t look like the photo online. Never again!"

"Absolutely the worst Edible Arrangements store that I’ve ever dealt with. Spent over $100.00 for a beautiful arraignment. They delivered a disgusting fruit, I can’t even call it an arrangement. It looked like fruit put together by a 5 year old. I’ve called them several times. They don’t answer their phone. I’ve left several messages and they won’t return my calls. I ordered the arrangement from Maryland to Thousand Oaks, CA for my in-laws that suffered a sudden death in their family. Stay away! I will never use them again!"

"With 2 weeks advance notice, I ordered a delivery for a Birthday gift. The delivery was not successful due in part to the fact that they are contracting their deliveries to Door Dash, yet Edible Arrangements sent me an email saying that it was successful. In addition, I learned later that even if it had been delivered, the order was incomplete because the store was out of Birthday balloons. Yet, I was not informed of this until long after the delivery would have been completed, and I think I should have been given the option to substitute something else for the missing balloons. The store was very friendly on the phone and arranged a refund quickly and without complaint, and I have ordered from this store before and had a very good experience. I think that when everything goes well, it goes very well, but when something goes wrong, it goes very wrong. I think it's a crapshoot whether you have a good experience or not."