CVS 3010 Bernal Avenue, Pleasanton, CA 94566

"The manager here is amazing. I needed to print out a booklet for one of my college classes. The printer unfortunately had a paper jam. His patience and kindness went a long way. Even though I couldn’t get all the pages printed, his effort and customer service was amazing."

"As a transgender person, I've had good experiences getting my HRT here. It's so much easier than at the Santa Rita Walgreens where they lie about having called my doctor. They treat me like an actual human at this CVS."

"Pharmacy closes for lunch supposed to open back at 2pm. It is now 2:25pm 5 people in line b4 me and we are waiting for it to open."

"I did a few times covid test before for travel and this time with minute-clinic of CVS in pleasantant was worse experience. I did my test on Mar 30 afternoon, no result until Apr 1. I kept calling for my result and all operators just asked you to wait and said they have 1-2 days window, until Apr 2 mid night, you just wait. The status keeps saying mismatch name which seems was their operation errors , lousy handlings on patients tests and just waste your time. People relies on the test to do traveling and they just don’t care or try anything to help. I will not recommend anyone to do Covid test in minute-clinic of CVS pharmacy. Don’t risk your travel because of such irresponsible staff in such organization ."

"I called to find out if they had any rapid COVID tests. The person who answered said yes they did. Not the Binax Now but another brand for the same price. I asked if there were two per box and she says yes. I zoomed right over in 5 minutes and when I arrived the front counter supervisor ( she said she was the supervisor when I asked to speak to a manager) proceeded to tell me they were sold out since earlier in the day and she was the only one on-site and completely denied talking to me. I even showed her my call log on my cell phone. She acknowledged the phone number was correct but denies the conversation. She was not apologetic or anything. Had a total attitude and tried to make me feel like I was lying. Total waste of my time. CVS you should train your supervisors on better customer service skills."