Banfield Huntington Veterinary Hospital

535 West Huntington Drive, Monrovia, CA 91016

"We’ve a valued customer of banfield. We dont have any problems with our previous experience, but just today, there’s this APRIL IN FROMT DESK I DONT KNOW IS SHE’S BEING RACIST OR JUST HAVING TERRIBLE CUSTOMER SERVICE SKILLS. She’s yelling at us, maybe she’s having a bad day, all our questions are not being answered politely. We’re thinking of cancelling our 2 premium plan."

"All ways a pleasure to bring our babies to Banfield. The doctor and staff team are awesome. Thanks for caring for our fur babies ❤️"

"Terrible clinic. Doesn't care about anything but selling procedures. I waited for 15 minutes listening to the woman at the front desk (prioritizing a phone call over my presence) trying to sell every procedure possible to the person on the other line. My stray dog was brought in for a free initial visit with a coupon. And all they could tell me was the dog's weight. And that was after a 4 hour drop-off visit. But they were very thorough regarding all the different procedures I could opt to do, including all sorts of unnecessary and costly dental procedures. Find a different place."

"They were all wonderful and patient as I stressed out about our cat. April, at the front desk was amazing! She went above and beyond to get us in before I left for a vacation, she was extra nice to our little cat, then extra patient in answering my 10,000 questions when I picked him up. Dr. Garcia was also very patient and kind when explaining what was wrong. Most importantly, the little guy was already feeling better the next day! I love these people and this place, and I will 100% keep going back (but for the cat's sake hopefully not too soon.)"

"Everyone here, from the doctors to the vet tech to the receptionists are fantastic. I have a 2 year old Chihuahua/terrier mix, and these people are a godsend with my nervous (yet eager to please) pup. He gets the best quality care that I've received from any other vets. I would recommend this place to everyone with pets."