Pajaro Valley Veterinary Hospital

"I would give zero if I could. We had to sedate our dog before bringing her in for a nail trim, they instructed us to do so 2 hours before her appointment. They call us an hour after she’s taken her dose to reschedule us for the second time. I’m furious a vet tech would instruct me to drug my dog then call me well after she’s been high to reschedule. Not to mention they had checked the schedule at 8am. They had two hours to reach out. when I called to figure out why I was rudely spoken to and hung up on. So unprofessional and cruel to my dog."

"I recently had the pleasure of taking my beloved baby boy Zion to Pajaro Valley Veterinary Hospital, and I cannot express enough how impressed I am with their exceptional level of care & service. From the moment I walk through the door, I always feel welcomed and reassured, knowing that my baby boy is in capable hands. First and foremost, the staff at Pajaro Valley Veterinary Hospital is truly outstanding. Every member of the team, from the front desk receptionists to the veterinarians, exudes a genuine love and passion for animals. They go above and beyond to make both the pets and their owners feel comfortable and at ease. The warmth and compassion they show towards every animal that walks through their doors is truly remarkable. The veterinarians at Pajaro Valley Veterinary Hospital are knowledgeable, experienced, and dedicated to providing the best possible care for our furry babies. They take the time to thoroughly explain any medical conditions or treatments, ensuring that pet owners are fully informed and involved in the decision-making process. I appreciate their willingness to answer all of my questions and address any concerns I had, putting my mind at ease. One aspect that sets Pajaro Valley Veterinary Hospital apart from others is their commitment to preventive care. They truly emphasize the importance of regular check-ups, vaccinations, and wellness exams to ensure the long-term health and well-being of our pets. This proactive approach to pet care is commendable and shows their dedication to providing the best possible care for our furry friends. Overall, my experience at Pajaro Valley Veterinary Hospital has been nothing short of outstanding. The staff, veterinarians, facility, and commitment to pet care all exceeded my expectations. I highly recommend this veterinary hospital to any pet owner in the area who is looking for exceptional care and love for their furry family members like my Frenchie baby boy. Thank you for making him feel like new again. With Gratitude, Tracy"

"If you want to be gaslit in any way you’re welcome to come here. Came in for an appointment at a time that was confirmed multiple times. I go in and they told me it was the next day. I said that can’t be we’ve confirmed and the rude receptionist kept saying no one had changed it. My husband sent me a screenshot proving I was right. They changed our appointment without notice. He called the clinic and now their story is “some woman” called to reschedule but doesn’t have a record of who it was? Neither one of us called. If you need to make changes all you have to do is communicate and the situation would be fine. Don’t lie and gaslight your customers. Now since they’re over scheduled my dog will have to be in a kennel until their ready to see him. Stay far away from this place if you can avoid it."

"Maybe the power of public opinion will help: Pajaro Valley Vet Clinic has blown me off for over a year over a $297 double charge they made. They have literally stolen my money and rarely even respond to inquiries. When they do, it’s the same old story - we’ll look into it. If it were a person, I’d have called the cops. Too bad the office manager has not been acting with any indication of integrity, I liked the vet and they would have had a longterm client for 2 cats."

"From the bottom of my heart I regret so much taking my little dog here. I came here for a non-anesthetic teeth cleaning by the guy who comes down once a month. He was recommended to me that he was amazing so I thought it would be good. My dog is only 8 lbs and I did not want to put him under. So I explained to the guy that he is super scared and very sensitive to please be gentle with his teeth. I told him he does have a couple loose teeth so becareful. I got my dog back missing 6 teeth. I was absolutely heart broken knowing that my dog was in pain and terrified, he definitely was aggresive and rough during the cleaning. I immediately started crying when they gave him back to me, the guy said it was a good thing. I was like how is this good my dog looked off and had blood on his face. He was trying to make it sound like they just fell out and they did not that was by force, and not call and tell me before and tell me what is going on. My doggy has not been the same since then it has been about 5 days and he is finally getting back to himself. I still blame myself for taking him there but I thought I was doing the right thing. I never right reviews but this was so horrible that all my friends and family said to let others know."