Rite Aid

"The staff was so helpful and professional. They went above and beyond."

"Was a very low supply of what I was looking for, one 1 left in stock they need to increase inventory supplies."

"Pharmacy is a joke. 30 min wait time on phones. Long lives. Horrible customer service and resolutions. Multiple incidents."

"When you are shopping at this location, you have to be vigilant about reading the sale tags. It can be very deceptive when it appears that the product that is on the shelf belongs to the sale tag. It was hard for me to see how any other product could fit onto the same shelf but apparently it must just get shoved onto it somehow. I obviously am too trusting that businesses will make sure they have their products in place properly so the tags will be aligned with the correct product. Once it was brought to my attention that there was a missing product that belonged to the tag, I was just about to ask if the associate would please go to the back and grab 2 of them for me, but before I got the words out, I was told to come back later and check if it was on the shelf then. That told me that it wasn’t going to happen even if I had asked. I was actually really disappointed with the outcome. The last couple of times I’ve been in this location, I have been met with a lack of customer service and support In looking for an item. Today was no different. I was actually expecting the associate to offer to go grab the sale product for me, but his response told me otherwise. I just purchased the bigger product at that point. I definitely could have pushed the issue, but I was just too frustrated with the situation by then. I should have though, because for $2 less and a count that was larger if I bought two, I would have had the benefit. I hope that the customer service here will change soon and that they step it up. I have to say that a lot of the employees should take heed in the associate who works at the register with the long dreads in his hair. He has always said hello to us when we walk in, is super friendly and has always been willing to help with looking for a specific item when he can. Even his tone of voice has customer service in it whereas the other people who I have asked for help are in a tone that is more aligned with “do I really have to?” I am in the customer service industry and I know how difficult it can be dealing with the public, so I am very forgiving. However, it’s not just one isolated incident with one employee who might just be having a bad day. It’s been a few visits, and with different associates. I will continue to shop here because of the convenience of location, but I just felt that I should get it out there for other shoppers regarding the way they tag and place products. It doesn’t have to be so deceiving but hey, it does make a difference to have someone like me who just buys the more expensive product out of frustration. I will definitely be more careful when choosing a product and be sure to read the tags before purchasing. I gave 3 stars instead of 2 because the young man at the register who is so nice deserves that last star!"

"Boxes on the floor in the middle of the day on a weekend. There never seems to be what I need in stock. If it is in stock, it's the more expensive option or it's on the shelf without a price tag...which then turns out to be more expensive at the register. I go here just because it is next door to Save Mart, and I regret it every time."