Capuchino Therapy Group -Occupational, Physical & Speech Therapy 3601 Marconi Avenue, Sacramento, CA 95821

"I’m stronger and more confident with my lower back because of the exercises Ellen and Kathleen taught me. I have learned to get up and down from chairs and bed to minimize wear and tear on my spine. Who knew? Thank you."

"Great staff ( kathy and dyana) very kind… I’ve been visiting this clinic for 2 years… Right on time and very friendly staff.And they They always give me advices about my health. I would recommend that place."

"I went there for my son and the experience was delightful! The receptionist was so pleasant and helpful! My son was so happy! Can’t wait to go back for our next appointment! Thank you cappuccino therapy!"

"If it were only about the therapists then I would give this place a 5 star rating. Unfortunately, every person contributes to the rating. The front desk clerk has one of the worst customer service skills I have ever seen. I went in for an initial consultation and unfortunately before arriving, I had a very horrible experience on the freeway. Immediately upon entering, she became very angry and agitated because I had not arrived 15 mins earlier even though I had made it at the appointed time. The more I tried to explain, the worst she got. This toddler attitude from a so-called professional is something they should really address. Patients look for medical services hoping to find a place where common courtesy is extended to aid in the healing process. Once again, I'd like to reiterate the difference between the quality of a therapy session I had after this unpleasant experience. I have been reading all the negative comments and they all go back to the same thing. The only response that I see given by Lula is " so sorry for your experience. We'll try to do better". Needless to say, this is not enough to make me set foot in that place again!"

"The therapists are good. Their scheduling system is horrendous and this is the first place I’ve ever been to that schedules patients the way they do. If you have a very medically complex child, you will have a hard time scheduling appointments here. They are not willing to work with you, especially the receptionist, Stephanie; she is extremely impatient and inconsiderate. I am extremely upset I was unable to keep working with PT Kimmy, my daughter was finally starting to warm up to her a little bit. The receptionist made me feel very unwelcome and uncomfortable with how rude she is. Thank you."