TITLE Boxing Club Mountain View

"Unwelcoming location. Poor communication. Showed up 10 minutes early to buy a membership and got turned away since you need to be 20 minutes early. You’d think this would be better communicated and the people would be more kind."

"Similar as rumble boxing,the classes here are generally more like cardio exercises but would be a little more professional. The trainers would teach you how to do the combo. Not as clean as rumble boxing. The floor is a little dirty and I suggest you bring your own yoga mat. (You will do core exercises in the final part of the class. ) Didn’t find a place to take a shower. Bring your own wraps or you can buy them here for $10. ( You can also find same wraps at sports basement for $7)"

"Great place, great coaches. The class is structured in a way so that you can learn at your own pace. It's a great place for beginner boxers."

"They didn’t let the first time customer in the class because of not showing up 30 minutes before the class. I scheduled a Sunday morning class through ClassPass. The class was at 10:30 am and I arrived at 10:25 am. The front desk lady refused to let me in because I didn’t arrive 25-30 minutes earlier to attend their orientation. She said she would put me as “no show”. I said if she did that I might get fined by ClassPass, she said that would be the matter between me and ClassPass, she can’t help with that. I also showed my interest of rescheduling the first class and the membership of the gym, she didn’t let me reschedule it and said I already used my first free class pass even though I scheduled the ClassPass and didn’t enter the class. Later I reviewed the policy, it said if you failed to attend the orientation you can reschedule the class, the front desk lady then changed her words saying I can still schedule my first class through ClassPass and she’ll explain to ClassPass that I was just late for the orientation but I was physically there. Interestingly, she did not even ask my name during the whole process, so I wonder how can she clarify my situation in their system. Not validating customer information made me think that she is not professional. I understand that policy is policy. But her cold, stubborn manner reminds me of DMV… which made me very uncomfortable and I didn’t feel being respected. This review is just to remind future first time customers to make sure read their policy and email line by line before going to the class, otherwise you might have the same experience as me."

"Extremely professional staff and the workout is the best hour of my day. I highly recommended this gym to anyone regardless of your current fitness level. The coaches work with you to help you achieve your fitness goals."