Petco 10410 Friars Road, San Diego, CA 92120
About the Business
Petco is a renowned pet store located at 10410 Friars Road in San Diego, California. This establishment offers a wide range of food and supplies for all types of pets, including dogs, cats, birds, fish, reptiles, and small animals. At Petco, customers can find everything they need to care for their beloved companions, from premium pet food to toys, grooming products, and accessories. With knowledgeable staff members ready to assist with any questions or concerns, Petco is the go-to destination for pet owners in the San Diego area.
Photos
Location & Phone number
10410 Friars Rd, San Diego, CA 92120, United States
Hours open
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 19:00
Reviews
"Everything is nicely stocked. Great deals. Pet rewards are the best! My Kimchi loves all the treats from here."
"This woman tried to low-key, abduct my son from me. She verbally harassed him and asked him if he was OK and then she called the cops on me just because me and my son were standing out in front of the store beware of her because she is not a safe employee, and I feel extremely harassed by her. No employee should ever try to take a child from their parents. That is just wrong."
"Decided to do an Amazon return here to receive a coupon and get my dog some treats. Robert voiced his complaint about taking Amazon returns and definitely took his time. He scanned my qr code and took my first return (out of 5) and then began scanning the box that was full and dragged the box to a storage area and started closing the box. Dissappearing for about 8 minutes. It took way too long and didn't need to be done in that moment. He came back to continue the rest of my returns which thankfully didn't take too much longer but still wasn't the quickest. I got my coupon and found some treats and went back to Robert who was the only cashier there. He scanned my items and I was handing him the coupon and he said keep that for next time. Here I'm thinking he was giving me 10% off and letting me keep the coupon to use again. I couldn't see the breakdown of my bill until I received my printed receipt and I never received the 10% discount. With how long the returns took and the negative comments I was not going to stick around to waste more time for the discount. Won't be back to Petco."
"I recently visited a Petco store and was deeply disappointed by my experience. It seems that Petco has shifted its focus significantly towards serving Amazon return customers, to the detriment of its core pet store customers. Upon entering the store, the most prominent feature was the Amazon return line, which was significantly longer and more crowded than the line for pet store customers. This not only made navigating the store difficult but also gave the impression that Petco is prioritizing Amazon's business over the needs of pet owners. The overwhelming presence of Amazon returns overshadowed the pet store aspect. It felt more like an Amazon return center than a place dedicated to pets and their needs. In fact, the situation was so pronounced that it might be more appropriate for the store to change its logo to "AMAZON Return Store" to reflect this new reality. As a pet owner looking for a dedicated pet store experience, this shift in focus is disappointing. Petco, once known for its commitment to pets and their owners, seems to have lost sight of what made it a preferred destination for pet supplies and services. Overall, I left feeling let down and am reconsidering where I shop for my pet's needs in the future. I hope Petco reevaluates its priorities and returns its focus to providing quality service and products for the pet community."
"Petco had what I needed and if they did not have it, they offered suggestions on where to find it locally. I didn't know they had mobile vet clinics - WOW, and the vets helped me find a feeding syringe I needed for my cat who had just had jaw surgery. All associates were friendly and helpful and a quick check out at register. 5 stars and Kudos This is Carl, my kitty, after his jaw surgery."
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