Perris Valley Veterinary Clinic

"Excellent care! If you love your pet, definitely take them here. A week ago I received outstanding care for my German Shepard. The receptionist was very pleasant and the vet tech was friendly, professional, and very knowledgeable. Dr. Sharp is amazing, he listened to all of my concerns, did a thorough exam, was kind and gentle to my dog. He discussed all of my options. He was concerned with both the welfare of my dog and my budget. I wish I could give them 10 stars. Please note this vet has only owned this office for the last month. All of the negative reviews are prior to that and are a reflection of the previous owners. The new owners and staff are amazing!!!"

"Took My dog here because she had a swollen face due to a tooth abscess. They got her in for teeth cleaning and tooth extraction the same day. I had a great experience and the staff is nice and caring."

"Took my pitpull in last Tuesday due to me being worried come to find he needed to get an emergency neuter due to an enlarged ball. The vet scheduled him the next day..They continued to help me with his recovery by providing support over the phone and even took him in the following week to check on the on his recovery...the care the gave my old man words....can't even express my gratitude. Thank you so much for all the help and love you provided in our time of need."

"I would like to formally express my discontent and describe the atrocity of an office visit I experienced with this veterinary clinic. To begin, I noticed that my cat was lethargic, and I was concerned about her health. I started calling various veterinary clinics and animal hospitals in the area and was offered a 1 PM appointment on the same day to examine my cat. Upon arrival, I checked in and was quickly seen by the veterinarian on duty. I expressed concerns about my cat's lethargic behavior and inability to eat or drink water. They quoted approximately $1200 for initial services, including x-rays, bloodwork, (overpriced) medication, IV fluids, and an overnight stay. I informed the veterinarian that this price exceeded my budget, and I wanted to create a comprehensive plan within my financial parameters. The doctor insisted on doing X-rays, but I recommended waiting until we could diagnose or rule out infections in my cat's blood. I agreed to all other initial suggestions and left my cat in their care for 24 hours. The front desk mentioned they would call me around 4 PM on the same day with an update, but I received no call. The next day, I called and spoke to the veterinarian, who said they had no diagnosis due to being behind on bloodwork. Frustrated, I urged the veterinarian to create a comprehensive treatment plan and asked about a probable diagnosis and a timeline for care. The veterinarian responded condescendingly, expressing frustration and anger at my questions. He told me to “take my cat home” at the end of the day. Later, I received a call at 4 PM to pick up my cat, but when I inquired about the blood sample, I was told to speak to the vet. Upon arrival, the front desk workers tried to force payment before discussing my cat's potential diagnosis. The veterinarian avoided me and sent me with a rude, condescending veterinary assistant. After 24 hours, they blamed me for not agreeing to x-rays and notified me they had still not sent out the bloodwork. I expressed my frustrations to the assistant, who responded combatively and refused to work with me. She told me to go somewhere else after I questioned why they administered antibiotics to my cat without having proper data to assess if an infection was present. My cat should not have to suffer because of their inability to send out bloodwork. (Blood must be fresh for sampling before coagulation occurs.) At the end of the consultation, the vet assistant insidiously attempted to add extra costs not initially included in my bill. I am abhorrently disappointed in the lack of professionalism and empathy in this practice. As a person of color, it is disheartening to be spoken to in such a distasteful manner. I paid nearly $1000 for services that did not support my pet's ailments. The California Veterinary Board has previously fined this veterinary practice for malpractice. I highly recommend avoiding this institution. Their lack of knowledge and desire for profit is evident."

"Sweet staff, they got us an appointment right away. Got his shots and neutered. Prices were great compared to other places. Have already recommended them to others!"