Golf Galaxy

"I had an excellent experience. Stopped in on a Sunday and was greeted by Carter. I told him I was looking for a new set of irons. I had 3 different irons I wanted to try. He let me hit those 3 choices. After asking me some questions, he came back with a 4th choice. It was by far the best choice of irons for me!! Thank you very much Carter!!!!!!"

"I'm done shopping with this store and I suggest others to do so too. Walked in with a broken shaft on my pxg pitching wedge. One look from the "professional" behind the counter said it all. He rolled his eyes at what's in my hands and says we don't have that here before my request. (My club has a steelfiber shaft) . I said, I know that because the last time your store repaired my 5 iron I brought in my own and I'm looking to replace this with a simple steel one. The pro goes we can't any of those parts or ferrules for that JUNK they're not even in our golf works catolog and we own GOLF WORKS. I can't get anything pxg, so yeah can't help ya. Yeah, calling a customer's equipment to their face "junk" isn't ideal. A few minutes later and a simple Google search showed me GOLF WORKS indeed carries PXG Iron ferrules in stock at an incredible 99¢ a piece! I was heated, I showed the club maker the item he made excuses to look up. Maybe just maybe you don't show your a biased towards a company you don't like to work on and make the customer feel worthless. So I will be doing all my golf shopping at Scheels and local course pros. Lost a life time customer over a 99 cent piece."

"I went to golf galaxy almost a month ago. Told them I had a budget to stay with! They were helping me find the right irons but all the irons they were talking to me about were $300 to $400 over that budget! When I was testing the irons out that I bought they said just cause they were the cheaper ones it won’t work for me! As I bought them through special order I was told two weeks. Thought great what an amazing birthday gift for me as they were supposed to arrive on my birthday. It’s been two weeks since my birthday and my clubs still aren’t here! Kinda over the lying as they care about getting credit! I just want my clubs!!"

"The associate Glen that helped me tonight with a broken club shaft was fantastic. I’ve always had clubs handed down and now that I invested in my first drive and need help, I know where to go. Glen was super helpful to a novice like me and went the extra mile to ensure I had what I needed to swap the broken shafts and gave me tips from his years of experience. Not only that, he prepped everything so my job to install the new club shaft is very straight forward and I know how to do it myself in the future. Ive only bought one driver, and now shaft from golf galaxy but this spring when I upgrade my irons I’ll be going there. That customer experience and helpfulness is greatly appreciated."