Leslie's

"I purchased a Hayward vacuum from a supply warehouse. 8 months later it stopped working. I did all the trouble shooting with no success. I took it to Leslie's and Tanya fined tuned it and it works great. Great service"

"Having a pool equipment and maintenance store so close to where you live is a great asset. Especially a store like Leslie's Pool on Cal Oaks that has every item you could ever need right there on the shelf. Besides a great inventory of parts and equipment, this store has a great store manager. Tonya, the store manager is fantastic. She is pro active in helping her customers. I recently, on two occasions needed her assistance with my pool vacuum, a Hayward Navigator. I tried dismantling this older model and it all looked great to me. But of course it would not work. Laying on it's back with its feet kicking like some kind of poor upside down turtle. I replaced all the parts I thought could be a problem with no results. So I brought to Tonya to take a look. She took it to her work station and totally dismantled this thing in less than 2 minutes. (It took me an hour) she quickly analyzed what was wrong. It was something I had absolutely had no idea about. A part I didn't even know was removable. She had the parts on hand, replaced them, and had it fully back together in less than 5 minutes. It really stood out how skillful she was. Her knowledge about this device would be considered expert. What really stood out more was her integrity. She could have easily told me it was unrepairable and tried to sell me a new unit. Or said that I needed additional parts to make it work. But she did not. She repaired what she needed to make it function properly. I took it home and it worked perfectly! It's not often that you run into persons like her. Totally honest and there to do what is right. To take care of her customer in the best way she can. This Manager, Tonya, should be recognized for the outstanding employee she is. A great representative for Leslie's Pools. Because of her, this will be my place to shop for all of my pool needs! This place has it all, with great employees too! 7/19/22...another great experience at this Store. A quick dismantle of my skimmer by Tonya to find out why he's tangling the hose into knots. No issues with him. So Tonya said check the hoses to see that the connections are tight. Could be sucking air. Went home and found a couple loose connections. Replugged all and it resolved the problem solved, working perfect! What a jewel she is!!!"

"Bring them a sample of your water, and they tell you what to use. Printed out, easy to read and understand. They have everything you need there as well. When I went to home Depot they were out of everything. Tonya was such a great help. She went over and above making sure I understood her recommendations. My pool is looking great now. If you don't want to pay a pool service this is your place."

"Tanya is great she has been very helpful to my family. We had an issue with our old pump and after an investigation we learned it was worn out and needed a new engine. Instead we purchased a pentair variable speed pump that is more efficient for us. Ed the district manager is a great guy who worked with us through the process. The outside contractor they used could use improvement the first one went to the wrong address. The second one wasn't as kind as the employees of the store. My experience with this location has been great with that exception. I look forward to continuing to use this location for all my pool needs."

"I've been coming to this store since it opened and have had nothing but exceptional service, but my last visit left me frustrated to say the least. I took my water in for testing and was helped by Joanna. She started testing my water, but as I watched she's just squeezing the liquid into my water instead of counting the drops (as everyone else there normally does) which ensures an accurate result. She was very rushed (mind you I was the only customer in the store) and lacked any sort of customer service skills. I don't trust the results I received and will now have to make another trip to have the water tested again. Please note that this place has always been great, but it only takes one bad visit to spoil your perception."