American Riviera Bank Goleta Branch

"The staff is very efficient and friendly. The service is great and the environment is pleasing and welcoming. I just wish that the bank offered the money transfer service Zelle, as I must have an account in another bank offering this service in order to transfer money internationally."

"This branch and the bank in general are trash. I have a business account with them and wanted to switch my personal checking from Chase. However the three completely idle employees at this branch refused to help me. They provided a number of excuses about bank policy and meetings but at the end of the day they spent more time arguing with me than it would have taken them to open another account for me. Not sure if it's because I have an accent or was dressed too casually to be respected but either way it was quite obvious that they didn't feel like helping me. At the end of the day I decided to just stay with Chase and will probably move my other account eventually."

"Bot my bank, but they were nice enough."

"I was absorbed into the American Riviera Bank, not willingly or happily. I do like to patronize local businesses, but both Bank of Santa Barbara and before Union Bank (which I REALLY don't like) swallowed it up, Santa Barbara Bank & Trust. I think they do their customers a real disservice by closing at 5:00 AND have NO weekend hours at all, not even the drive up in Goleta. Finally, service seems to have diminished, not been enhanced by this merger."