Golden 1 Credit Union - I-5 Florin 1330 Florin Road, Sacramento, CA 95831

"There is never enough tellers to take care of customers. Always on break when there is long lines of customers waiting to be helped this bank sucks when it comes to efficiency"

"Please get more workers idk if it’s the same damn 2 workers or not but why the hell do we have to be in the same spot in line for an hour before even moving. NO WAY!!!!! This company makes money, act like It!!!!! I’m changing BANKS ASAP!!!!"

"Every time I come in this bank it’s only 2 tellers and a long line of people , the tellers do too much talking instead of just handling business and moving on. Not to mention it’s all senior citizens in line every time! My mom walks with a cane, no elder wants to be waiting around for a whole hour to be seen just to get a cashier check. WE WILL BE SWITCHING BANKS"

"Went there today. When I arrived about 6 or 7 customers in line. Two tellers working the counter. Another teller was chit chatting with lady in corner office. After about 10 mins, I guess they decide she should go back to working at counter. Now line is 12 "members" long 3 tellers. See several other members turn around and leave. Person in the corner office has no appointments but one of her personal friends stops by and they hug and chit chat. Other lady with an office does nothing. There is one more non-teller employee in cubicle behind the counter. He helps answer one of the teller's questions, but does not assist any customers. He does have time to print new flyers for their posters on the wall. By the time I am finally helped, it has been 40+ minutes. Now line is up to 14 or 15. Not one I am sorry for the delay, nor any action by the "management" to provide better service. I have been consolidating my accounts, closed one at chase 2 weeks ago. I guess it should have been Golden1 I closed."