Johnson Park Lofts 2222 North 19th Street, Milwaukee, WI 53205

"My vehicle was wrongfully towed from the parking garage of this apartment complex, Johnson Park Lofts located at 2222 N 19th Street Milwaukee, WI 53205 on Monday, April 25, 2022 from my assigned parking space. My vehicle is registered with the leasing office, Team Management, located at 3816 W Wisconsin Ave Milwaukee, WI 53208. I have been a resident of the Apartment complex since December 2013 and have maintained the same assigned parking space for the last 8.5 years. On the evening of Monday, April 25, 2022 I entered the parking garage expecting to drive my vehicle to the grocery store to do some shopping. My vehicle was missing and since the garage door was broken for weeks and was left open, I immediately believed that someone had stolen my vehicle and I called the Milwaukee Police Department to report the theft. Due to my call to the Milwaukee Police Department, I learned that my vehicle was towed by Action Towing. The Milwaukee Police Department provided me with Action Towing’s address. On Tuesday, April 26, 2022, I arrived at the towing company, Action Towing located at 4453 N Green Bay Ave Milwaukee, WI 53209 at 7:52AM and waited until an employee finally arrived at 9:15AM to pick up my vehicle. Action Towing claimed that they opened at 9:00AM on Monday. Action Towing charged me $489.50 to release my vehicle. I requested to be reimbursed the $489.50 from the leasing office, Team Management, since they authorized and instructed Action Towing to tow my vehicle even though my registered vehicle was parked in my assigned parking space and I was following the only sign regarding parking that was posted in the garage. On Tuesday, April 26, 2022 I visited the leasing office of Team Management and spoke to an apartment manager regarding the tow. I explained to the apartment manager that the cost of the wrongful tow created a financial hardship for me due to the fact that I was already struggling to pay accumulated debt due to loss of income caused by a car accident and COVID related illness. The leasing office, Team Management, employed by Johnson Park Lofts, LLC, denied my reimbursement request. As of today, Saturday, May 28, 2022, I have not received any compensation for the wrongful tow from Team Management or Johnson Park Lofts, LLC. Johnson Park Lofts, LLC, does not care about it’s tenants. They employ predatory tow companies such as, Action Towing, to torment residents and create financial hardships and barriers to having dependable transportation. All they care about is collecting money. Johnson Park Lofts, LLC does not care about managing the apartment building, the apartment units within the building, completing work requests or addressing issues of theft of property from the building, damage to vehicles that has occurred in or in front of the building, non-functioning appliances such as air conditioners, refrigerators, microwaves or stoves, unsanitary issues that exist within the apartment units or the cleanliness or safety of the entire building. The garage door is still broken and nothing has been done to repair it. The garage openers that were provided do not work. Us residents have to get out of our vehicles, enter the garage through a door, press a button to open the garage, hurry and rush back to our car so that we can drive into the garage before the door garage door closes. We have to do the same thing to exit the garage."