Pacific Air Flight School 3333 East Spring Street, Long Beach, CA 90806

"To all prospective students looking for a perspective: Fly here if you want to pay a high price tag and be treated disrespectfully. Overpriced – Plane is nice, but if you are just starting out, you don’t need to learn how to drive in a Ferrari. You also need to commit a $299 registration fee, which is non refundable. Disrespectful – Long story short, everything went well at the beginning. We spoke on the phone, lined up expectations, came in, had a look of the office, did a discovery flight, fleet looks good, the instructor seemed nice and accommodating, everything looks good, it was awesome. At that point, I scheduled to fly with them everyday for the next month. After flying the second time, I dropped the $299. As soon as I committed the $299, things started taking a 180 degree turn. The instructor started to be impatient, rude and unprofessional, at one point the instructor started name-calling and called me a hardhead. At this point, I flew with them three times and decided not to continue flight training with them. Reached out several times to ask for a refund of the registration fee. Finally had a chance to speak with the owner Jason about it. He questioned about the validity of the story and whether I just made that up. He tried to argue with me about if hardhead meets the definition of name-calling. He then backed up his instructor at one point said it seems I matched what his instructor said. No refund was made at the end and not even a “I’m sorry to hear about your experience, we will look into that”. I don’t run a business but I’m sure there’s a better way to express your concerns or disagreements in a more respectful and tactful manner. Bad customer service from top to bottom. Period."

"It was a pleasure flying today with Eric on my demo. He was very calm and self-assured, making the whole experience very easy. We saw lots of surf, the goodyear blimp and even circled a whale breaching as we flew off the coast. Would recommend!"

"Wonderful experience! I took a demo flight, it was amazing…. Please look at the pictures The flight instructor was really nice guy!! Also, The aircraft was clean and new!! You should try this demo flight!! Thank you! Mr William!!! I’d like to fly with him again!!!!"

"Unbelievable experience! I received the 1hr demo flight as a gift and it has to be the best gift ever received! We flew with Langston and he was a great instructor. He was calm and confidence instilling the whole time! When they say you will be doing 90% of the flying, they aren’t kidding! This was my first time piloting an aircraft and Langston walked me through takeoff and landing. Now on to the best part; THE LOCATION! Flying over Southern California is the best way to see the area. I flew right past the Hollywood sign, over Dodgers stadium, and over the Santa Monica Pier. We even did some cool zero-G maneuvers. If you are even remotely interested in flying, you have to take a least a demo flight with these guys."

"I took a demo flight with Pacific Air School. Jason, was my instructor. He was very laid back and very knowledgeable. Jason made me feel real comfortable from start to finish. He had me flying with full control for the beginning. It turned out to be such a great experience. I would definitely recommend Pacific Air School"