Rainbow In A Cloud Child Development Center

"RIAC is the perfect center to have your child attend to get them kindergarten ready! The staff was super nice, caring, and such a pleasure to have my son be around while he was attending there. My son was able to write his first and last name, counting to 20, shapes, days of the week, plus so much more. Also for other parents like myself who struggled with high childcare cost in the past, RIAC rates are really affordable compared to other centers within the area!"

"Excellent place for your little one to attend! The staff is wonderful and are like parents to the children. I trust them as much as family members to care for my daughter while I am at work. My daughter's day is constructive, disciplined, and by her accounts - fun! Homework is given to prepare the children for elementary school which I love. All around a great place."

"Rainbow In A Cloud Child Development Center is a true blessing to the community. The staff is professional, the children are happy, the environment is safe, and the educational component is cutting-edge! I recommend Rainbow In A Cloud to any person looking for a quality educational system for their child. Thank you Dr. McKinney for all you do to educate and protect our future...our children!"

"Have you heard the saying "one bad apple can spoil the bunch?" In my experience this is exactly why I wouldn't recommend this center. I believe childcare workers should be respectful, honest, genuine, compassionate, have patience, trustworthy and overall have exceptional communication skills. They must be able to talk with parents about the progress or situations about the child in their care. The director Ms. Silvia lacks the professionalism and patience on how to handle difficult situations. She is not genuinely concerned with reaching a solution and has a problem admitting when she is wrong. For example, I asked for a copy of my child's time sheet (a form required to be signed by the parent) she asked me "Why? Then quickly said "I can't do that" I replied, "Why not? It's a legal document with my signature." She was hesitant and then told me she would have them in 1 week. (to copy 3 pieces of paper??) in which I never received. I soon found out from the owner Ms. Angela (who I only seen a few times on site) the documents are shredded once the staff is paid. Ms. Silvia obviously didn't have a clue about this and never apologized for her lack of knowledge and unprofessional attitude towards me. Ms. Silva lacks the empathy, patience and understanding on how to take ownership when she doesn't know something or admit her fault. Another example, I asked for the school to contact me when incidents happen with my child no one calls. Instead I would be presented with a report upon picking her up. Overall, Ms. Silvia's last statement to me in a sarcastic, Uncaring tone definitely helped make my decision: "Well if you dont think your child is a good fit here then you're more than welcome to go somewhere else." As a director Ms. Silvia needs to be re-trained. After learning she doesn't have children of her own I was even more concerned and expressed to the owner to rethink her title. Having children enrolled are what keeps your business operational. Poor communication skills, disrespectful attitudes and not showing empathy are characteristics no parent should have to encounter when sending their children to daycare."