LSI Property Management

"LSI is the best property management company in the Menomonie-Eau Claire area, hands down. They are fair, balanced, respectful, and professional. The staff is beyond extremely helpful and always answers your questions and calls for maintenance. If you are a college student at UW-Stout, this company should be your #1 choice for off-campus housing. They truly understand that you are a student and what that entails. Sincerely, thank you LSI for all the help and happy housing you have provided for my roommates and I over the past 2 years. Couldn’t have asked for a better landlord company. Thank y’all!"

"We rented with LSI for almost 4 years, until they recently sold our complex to new management. We loved renting with them! The property was clean and snow was promptly removed. They fixed our stairway carpet and would frequently fix the washers & driers. We also appreciated the courtesy messages we would receive for snow removal in our parking lot. They never bothered us and were always nice when we went in to re-sign our lease. I think we will miss renting with LSI."

"Avoid them as much as possible. The ownership will hit with you random bills after months of never having to pay something like this. Maintenance took weeks to come and fix even the easiest of things. Getting in contact with them is nearly impossible. They will take advantage of you. Do not rent from them. Absolute worst of property management."

"Liz is a literal pirate and snake oils salesman. LSI’s business model revolves around creating fraudulent leases and making college kids over pay for Class C apartments. Our lease had us paying for heat and AC which were not actually included in the lease. Although Liz knew that, she didn’t let us out of the lease until we threatened legal repercussions (which is difficult for most college students to do). As for maintenance, the company is clearly facing capital management issues and doesn’t have money to fix even the cheapest and essential things. For example, when we moved in our window had a hole in it as if someone shot a bullet through it. Instead of buying a new 50 dollar window, they opted to fill the hole with hot glue. LSI has some of the worst ethics I’ve ever seen, stay far away."

"This review is a little late, but after 6 years living at one of the properties LSI manages, my girlfriend and I moved out. Prior to this, we had numerous issues with LSI. Specifically, the dryer/washers were chronically broken and maintenance was not making fixing broken items a priority. My girlfriend left a review detailing those issues and LSI's response. What I am reviewing now are the negative interactions we had when moving out. First, a month before we would be out, my girlfriend received a call saying we would get a 5 day notice to cure/vacate the premises because, when showing the apartment, they noticed our pets. Every single one of our pets has been written into every single lease/renewal lease since we have lived there. My girlfriend told them this and when they checked, they found we were right. She was told that someone at LSI didn't want to contact us about this before posting the 5 day notice. However, the person who called my girlfriend wanted to verify first. Second, after finding out that the new tenants would be effectively homeless for a few weeks before moving in, we decided to be kind and move out early as there was overlap of our old lease and current lease. When we moved out, we spent days cleaning the apartment. The new tenants were very thankful since LSI had them sign a statement saying that they would not be cleaning the unit due to them moving in early. They then charged us just shy of $500.00 in cleaning fees. My girlfriend is a paralegal and her boss had to send them two letters, one certified, before they sent us a check refunding the cleaning charges with no explanation on why they charged us in the first place. If this was someone else without connections to an attorney, it would have costed over $150.00 for them to get the rightful refund. Make sure you document everything."