Madison Medical Affiliates - Jefferson Clinic 788 North Jefferson Street, Milwaukee, WI 53202

"I used a dermatologist at this practice who was a phenomenal provider. And in general I had no issues with the practice at all. However billing and their customer service leaves so much to be desired that unfortunately I have chosen to go elsewhere. No way to pay the bill, blocked access in my chart, website broken, customer service untrained and the list goes on. Sadly, these customer service issues extend to other Ascension facilities as well. Sorry for the good providers that lose patients over the poor customer service and management."

"Madison Medical Affiliates is a terrible medical group. Some of the doctors are very good and some are not very good, some doctors treat you like a number, some doctors are very caring. The staff especially Julie who is part of Clinic Management are absolutely disrespectfully and condescending. Their appointment procedure is outdated and inefficient. Some of the employees have a poor attitude, to be fair some are outstanding. But when you have a supervisor who is disrespectful you can see how some of the employees get their attitude from. I have had 4 doctors from Madison Medical, 2 were very good and 2 were not. Overall I would say away from this group of doctors."

"Horrible. I should have looked at the reviews here before booking my appointment. I was told to go on the 3rd floor when I belonged on the 2nd floor. Which made me late. I went to get labs done for a medical clearance Thursday morning. I was told by Dr. Betz that my results will be sent the next morning (Friday) He never sent them which caused me to spend more out my pocket to get it done in another state. Very inconvenient"

"Extremely poor customer service. Have to tell them my contact order was wrong 3 times, then the right order was brought out very rudely, like it was my fault! They dont give you an itemized receipt for service, which a requirement for FSA and IRS, even though I asked in advance! Only one person in the whole office knows how to that and she is never in? Very strange. I was in the market for a new pulmonologist but I not choose a place this poorly run."