SDCCU El Cajon Branch

"Excellent customer service! We were waiting in line for only a few minutes...Heather Sutton from financial services stepped over to offer her help. We updated our personal account info, she cut us a cashier's check and answered all our questions with a friendly smile and very professional service. Thank you Heather...glad to be SDCCU members!"

"This branch is trash. The tellers and security are all rude. I was in with my toddler and my hands were full. They were more concerned about my hat on my head than assisting me. My face was in full view and yet I was harassed repeatedly. Then the manager had the audacity to try to scold me. Do yourself a favor and go to any other branch. Complete trash."

"13 yo son worked his first day. Paid cash. He took Greenlight debit card to SDCCU ATM in El Cajon. Deposited $80 Into atm. Receipt says invalid. Money never went on his card or returned. Our mistake, guess he cant deposit with greenlight. We didnt know. Went inside. Manager inside said can't help u, u need to call greenlight. We Called Greenlight. They said it's SDCCU PROBLEM. called Sdccu. They said greenlight problem. Sdccu Then said go to el cajon branch Where we were initially refused help. The branch is 90 miles round trip. Sdccu said they are NOT willing to help us... so, my sons $80 is at bank atm but its gone. Wife and I have been with sdccu for over 10 years. Then this branch steals $80 and Jontel from customer support declined to help. Trash bank!"

"Came into the branch to see how long it would take to open up a new checkings account for my son. Was able to speak to a financial rep within 15 mins. Heather helped us out and was very friendly. She answered all my questions, was very knowledgeable and did not do any high pressure up selling. It was a pleasure working with her and made the sign up process very easy. Was out of there within 20 minutes and my son had his new debit card in hand"

"Worst banking system in San Diego County. Worst customer service, and even worse and giving you answer questions regarding your own account. If your board one day try there phone system out great hold music even after you speak to a rep, they just keep dumping you on hold 30 plus minutes and then you'll find yourself talking to a 3rd party not even part of the banking system you even called"