The UPS Store

"Went in yesterday and took a passport picture. The lady who took my picture DID NOT show me how it turned out on the camera. Printed it and gave it to me and I quickly looked and had to go as it was time to pick up my kids. So maybe it is my fault Noticed that my hair was in my side and head was a little crooked. Next day I came back and I told the worker the situation if I can retake it. He didn't tell me I'd have to pay again or else I wouldn't have. Then he talked to a lady in the back who had her back turned the whole time. Then he came back with the new pictures and said I'll have to charge you for these. So I'm upset about the fact that he sad I could retake it. Like I said prior. My fault for not looking at it properly. But how much is ink? A replacement shouldn't have been a hard loss. I asked if I could just talk to the manager. Which is probably the owner who had her back turned. But to everyone who reads this (and the same situation may happen to you) GO SOMEWHERE ELSE FOR PASSPORT PHOTOS AND OTHER BUSINESS NEEDS!! I wish I read some of these reviews before coming here. I will be contacting Corporate to let them know this experience as well. Unprofessional, rude and there's a cute baby walking around in the back picking up boxes. (Probably the owners child) But I don't think that's allowed? If I did end up paying that extra $16 for the new retake would that of helped with daycare? Might need to be reported? Unless it is a daycare service now? Lmk!"

"Asian weekend employee not good. He told me to put packages in the back and there were some stuff on their floor and I tripped fall down. The guy needs to keep his surrounding areas neat and free of fall in order let customers in the back, this is a law sue if I take further action."

"Obese black lady got a little spec of power because she can notarize something and chooses not to because the person signing doesn't speak English. Doesn't even try to cooperate a bit and keeps asking the name of the form while covering it with her hand. Get a life if you're reading this. You are 40 years old working at UPS. And I went to another UPS store and they didn't have a problem while the person didn't speak English. Your workers are useless."

"I’m curious to know the process with Amazon returns? I have no issues with using Kohls, but whenever UPS is the only option for returns I immediately get frustrated because it takes at least 2 weeks to get my money. I have heard that the store just sits on Amazon returns. Don’t know, but I am STILL waiting for an update on my returns!!!"

"Although the office is small, it is very crowded. Many times, I ohair in line to the street. However, the staff here are very friendly and polite. A lot of supply is provided to customers. Printing services, computers… are available."