JCB Insurance Solutions 100 Howe Avenue, Sacramento, CA 95825

"JCB is the worst insurance brokerage company. Reaching them out is a nightmare. Customer agents cannot even pull out your personal information let alone assisting. They are all "managers" of the company and suspicious people with no full name and position answer your email with no willingness to help. Jenis, I believe is the worst customer service agent, aka manager I have talked with in this company."

"This is an absolute DISGRACED of a company!! Besides their lack of ability to provide any kind of service. They make it abundantly clear, they are driven by GREED for money!!! Colleges and universities must try to get a better alternative. This is not working."

"Awfully designed website, convoluted process to do anything, their "services" almost never work."

"My encounter with JCB has been nothing short of a nightmare. I cannot emphasize enough how disappointed I am with their abysmal customer service and complete lack of coverage despite paying for their services. First and foremost, trying to get in touch with JCB is an exercise in futility. Their customer service is practically nonexistent, with unanswered calls, ignored emails, and an overall disregard for customer concerns. It's incredibly frustrating to be left in the dark when you have legitimate questions or issues that need to be addressed. To add insult to injury, despite paying for their services, I found myself completely uncovered when I needed assistance the most. The purpose of having insurance or broker services is to provide a safety net in times of need, but JCB utterly failed in fulfilling this basic expectation. It's a distressing feeling to realize that your hard-earned money has been wasted on a company that fails to deliver on its promises. In light of my terrible experience, I strongly advise against choosing JCB as your broker company."