Patelco Credit Union 2654 El Camino Real, Santa Clara, CA 95051

"Everything takes five phone calls. No one has enough training to really answer a single question. And the Message Center online you’ll just keep waiting. I tried patelco for good CD rates, but decided to cancel my account. Of course Patelco has a 90 day cancel fee. Everyone else is 30 day. Compare closely, can you see this one is terrible. I have two other credit unions with spectacular service and rates."

"Visited them today, arrived at 4:40 to open a checking account. Was told that they need 20-25 min for that and it is too late, suggested to come again later this week. “Great job”, Patelco, in these unstable times when other banks need liquidity badly, you don’t want to stay extra 10 minutes to get a new customer. Will go to another bank."

"After reading all the positive reviews, I had to come check this out for myself and see! I came here with my other half and we were looking for a personal loan and to move banks. I was amazed at how easy and simple the process was. Kristine Lugto was absolutely incredible and made the entire process super easy! I would highly recommend you make an appointment online to make sure you get the best service, especially if you are opening a new account like we did. They are non-profit and are member driven and this feels like a real credit union who actually wants to help people. Their rates are also some of the lowest I was able to find. Always do your research and I am glad we did ours! This is going to lead us to get other services here including a credit card and lines of credit all based on this experience. The branch is also super clean and well kept. Keep up the good work guys!"

"Yolonda is awesome! She helped me with an urgent transfer transaction even though I came without an appointment. And the transaction was done smoothly and professionally."

"I'm very happy I went Patelco they were able to save me a lot of money on my auto refinance. Jawahar is very helpful and very friendly. This credit union has great staff always ready to help. Thanks for the big saving Patelco."