Dr Richard Uhler - Spine & Sports Medicine Family Practice 31493 Rancho Pueblo Road, Temecula, CA 92592

"I’ve had my last argument with this god forsaken place. Believe the negative reviews. In 15 years of seeing doctors and specialists from the east coast to overseas to the south, I have never experienced such disrespect from medical staff. The office staff is horrendous and will not take an ounce of accountability for anything they miscommunicate and do incorrectly, it’ll be deflected onto you, it’ll be your fault. They are allowed to disrespect and when you call them on it they will talk you in circles manipulating the situation to work in their favor. Also, don’t you dare try to defend yourself nor advocate for yourself they feel they matter more. Excuse me but no I will not be disrespected by people that I put my health in their hands. It’s disgusting, the behaviors that were displayed by the office staff, and due to their incompetence and lack of listening skills you will pay for it. If you want to be ignored, invalidated, disrespected, interrupted, and degraded you will love it here. So insanely happy to be rid of them. This is also to include the office director, that decided to scream at me on the phone while I was discussing my concerns with the nurse. Apparently the nurse was unable to listen long enough to understand me, but was quick with interruptions and speaking over me. I should not have to tell grown adults on various occasions to not interrupt me while I’m speaking. Truthfully it feels like that office is ran by teenagers that interrupt, don’t listen, and will gaslight you into oblivion. If the office director is easily able to scream at a patient she is the reason her staff provides the same amount of disrespect. Having a good team starts at the top. Do better and you wouldn’t have to fight with your patients."

"Will be looking for a new PCP soon. If you like doing everything virtually, and being told that you are not important, this is your place. But, if you want to be seen in person to evaluate your symptoms and concerns, then I highly suggest you go elsewhere. This place will defer you to somewhere else and tell you to go see urgent care less you are a high risk patient. COVID has really screwed up these doctors mentalities and they forget that they work for the people they serve. Who gets to decide who is a priority and who is not? Absolutely ridiculous."

"I love Dr. Uhler but over the past few years the billing has been messed up. At a yearly wellness visit I told Dr. I was having a total knee replacement and I got billed for knee pain appointment. Weird, I wasn't asking for advice just made a statement to Dr. . after making a phone call to ins it is being taken care of. The girl in billing seems very nice but the office staff sending over info is not competent. I never had a problem in the past."

"Dr. Uhler and his staff are amazing. My husband and I both have Dr. Uhler as our primary doctor. He has been our doctor for about 4 years. We've dealt with minor things, broken bones, surgery recovery, and just general physicals etc. We love his approach. Never feels like he under-treats or over-treats whatever is going on. His front office staff are easy to work with and very responsive."

"I have been a patient of Dr. Uhler for about four years and he and his staff are wonderful people and have always treated me with kindness and respect. It is so rare to find happy, helpful doctor's office staff and it was a breath of fresh air to work with them. I have recently moved out of the state and must find a new physician in my area and can only hope to find an office as nice as Dr. Uhler's."