Hampton Inn Lacrosse/Onalaska

"Good location and appears to stay busy. It needs a refresh soon, and the room was nothing special in terms of size, amenities, or anything else. The hotel design is a bit odd and awkward compared to most Hampton Inns. It would be a decent example of a lower priced chain, but didn't seem up to Hampton Inn standards."

"Since you responded to a star rating. I will now edit my response. I have been to your hotel 5 times, work requires I stay there. The appearance of the place is average. I will give you this, the last two times you moved the ashtray to by the pool entrance. The constant noise in the halls, from the uninterested front desk employees to the constant interstate noise. If you happen to not stay on the 3rd floor, the noise level is much worse. I can post even worse pictures from years past. Also, the fact that your housekeeping staff steals."

"The room itself was decent sized and clean, very impressed with hot shower and the option to change the shower head settings! The location is okay, it’s convenient but down side is I heard the interstate cars passing by all night. The elevator smelled horrible of oil, at first the place seemed a bit dated walking in and through the hallways but my room was very modern, comfortable bed, clean. Convenient stay and only complaint is the constant noise from the interstate but nothing the hotel can do, if I ever needed a one night stay again I would stay here."

"When my company booked this hotel, I had no say in it. It was done for me. Before checking in, I read other reviews, and they were not wrong about this place. Upon checking in, I was told by the front desk staff that the hot tub is not working.. I chuckled at that a little bit as that was in a lot of the reviews that I had read previously. I was told that gets hot. It just doesn't bubble. Okay, it's not a big deal. I wasn't planning on using it anyhow. The other things that were stated in prior reviews were NOT wrong at all. For example, the long black hairs on the shampoo bottles and on the shower floor, inside of the refrigerator, ALL over the place! Now, speaking of the refrigerator, which was again, previously reviewed on, I bought a few items, placed them in the fridge, and turned it on, thinking, well that was the problem, they didn't turn the fridge on. Nope, the next morning, my coffee creamer and everything else that I put in there all went in the trash as they were room temperature because the fridge NEVER turned on at all! FIX THE FRIDGE ISSUE! You have enough negative reviews on it. Fix it!! Also, if you are looking for a quiet place, don't come here. Noise from the next-door highway is constant and so loud that you would think that the window was open. You can hear every little peep from the hallways, and if you have someone in the room next to yours or above yours, good luck sleeping! Breakfast is edible at most, and I gave a 3 star to the service because of the issues not being addressed previously, but the front desk folks are nice."

"Andrew at the front desk is really good at his job and working with people and it should be recognized i stay in a lot of hotels for work and a lot of them dont want to talk. Andrew you can have a conversation with him and he helps out in any question or task from what I seen. Again Andrew that works at the front desk should be recognized. Also great hotel comfy pools warm and hot tub is even better not to mention a top notch breakfast!"