Lantana Hills Apartment Home

"Unfriendly administration, if you are a person of color treatment you will experience “a non valued customer” treatments which is sutil sometimes blatant."

"Rented here for 3 years, manager is super rude. Vicky came banging and screaming at my door. Maintenance is super unprofessional Victor opened my door and yelled at me, he opened it without waiting for me to open my door. Apartments are roach infested; management and maintenance are aware but do not care. They have pest control because they are aware of the roach infestation in walls. I hated living here, glad I left. During move out they tried to charge me for the roach infestation but thankfully I had proof roaches were there since Day 1. Manager did nothing about noise complaints. Also office is never in office, lock office doors and never answer the phone. Oh and to top it off their answering machine is full so you can’t leave a message. I had a leak in my toilet for 5+ months and maintenance couldn’t figure it out until it started leaking into my downstairs neighbors apt. Then they proceeded to fix pipe in wall but did not replace floor in bathroom which was soggy/soft from water damage. Good luck if you move here."

"I loved my experience coming in and the gals showing the place (I only remember Gia) were so pleasant! They were able to be honest and transparent about the whole application process. They make it easy to understand the terms. The location is in between my family and my work so it’s perfect for me. They have a pool, which I love! This place has beautiful upgrades but I really just enjoyed the team that helped me move in. We have not too great of credit and I didn’t understand the application process until Gia told me what was required of me. She was helpful through the entire process. Thank goodness!!"

"These apartments are the bare minimum. Only rent here if you are desperate. We live on an extremely noisy street, so every time someone drives by, 3 car alarms go off. No in-unit laundry, no garbage disposal, no A/C, very little heat. The laundry units are constantly broken, and there was a dead mouse in the laundry room last time I was in there. We also had mice in our apartment, and the maintenance workers were no help at all. Then the management company forced us to move to a different apartment in the complex, but it wasn't ready in time for us to move, so we just had to unpack all of our stuff for a month, then repack when the new apartment was finally available. Final nail in the coffin is that they keep raising rent every time they are legally able to, so we will be moving out ASAP."

"EDIT: Upon hearing about several of my issues, Vicki the manager of Lantana Hills was quick to help me resolve them. She gave me a few more days to move out since there were issues with being able to move out some furniture I had, as well as giving a reasonable explanation to why our meeting did not happen. Lantana has stepped up their game recently by remodeling the outside of the units and garages (in the hundreds of units, not a small task) and although there were some issues I had while I was there, I would recommend at least stopping by and checking it out for yourself. Like I said in my previous review, there are some great hard workers there (in the office, and especially the "handy men," they are awesome!) and obviously they are trying to do their best with a large scale project on their hands. Check them out if you are looking for a spot in the area, it could be for you! This place is absolutely filthy. There are literally hundreds of cockroaches in my apartment and I cannot even move my belongings out (thankfully just moved!) because of the horrible infestation. This, on top of my neighbors fighting while LITERALLY pulling guns and knives on each other in the common area makes this, now Lantana Gardens (past name was Hillside Gardens Apartments, new name probably to avoid connection with this the last and it's management) completely unlivable. Although there has been 2 hard working office members while I have lived there for the past year and a half, the staff is 1/2 the issue. I put in multiple work orders to fix a broken door in my apartment to no avail. I also had requested a pest control tech come spray my apartment twice leading up to my move out so I can take my things with me and not carry over this infestation. Both times they said they came, I was there the second time, no one showed. Now I am being charged for extra days that I am not living in the apartment so that the pest tech and come BACK OUT FOR THIRD TIME (allegedly) and management is refusing to talk to me when I drove 1 hour for a meeting with her because she said she was too busy (that is why people set meeting times..........) I never felt safe, nor comfortable in this apartment or area. I do not, and will never recommend living here. I would avoid the mess you will inevitably have by moving into Lantana and go somewhere else. I wish yelp had 0 stars."