Avella Apartment Homes

"I've been a resident of Avella for about 2.5 years. While it's a nice community it's plagued with an inattentive staff, poor parking, and constant fire alarms. A resident near me has been hoarding salvaged cars (6 total) without license plates or parking passes inside the community parking lot. After repeated calls to the front desk, they've yet to take any affirmative action for over 6 months. Well over 1/2 the cars in the community do not have parking passes, cars are parked in the fire line daily, and no tickets are given out. The cherry on top has to be the daily fire alarms that go off in my building from residents. You should avoid this complex. Update 3.7.24 (8 months in to the issue) The community has done close to nothing to fix the issue (despite your comment) and the parking problem continues to persist. Their only solution is for me to "take photos of cars without parking passes"....... which has also led to no action. The management team exhibits a complete inability to follow through and is incredibly inattentive. I'll be ending my lease here."

"We will miss Avella so much! My bf and I just moved out after living here for over 4 years and really loved our time here. The amenities were great including the two pools and the cutest dog park for our fur baby! The maintenance team has always been so quick and efficient! The grounds were always taken care of by an amazing landscaping team and lastly the office team was always friendly and willing to help. Big thanks to Katie for being so sweet and assisting us whenever we needed it. Thanks Avella team for making such a great experience for us. We definitely recommend this wonderful community!"

"I have been living at Avella for a little while now and couldn't be happier. There's always some tweaks and adjustments to make when you move somewhere new but Avella is prompt and professional, everything you could ask for. Gabe (the maintenance staff), is super friendly, detailed, and knowledgeable. I felt bad because I had put in so many small maintenance requests, but he always shows up with a smile and gets the job done efficiently. You can tell that he's looking out for you and doing his best. Everyone working at the main office is welcoming and eager to help, they respond to calls and emails and always address concerns. Needless to say moving here was a fantastic decision."

"We moved in two months ago and Katie has made us feel welcomed in Irvine. She has consistently gone above and beyond (helping refill paper in the business center past 5pm, following up on dry cleaning inquiries, etc). Looking forward to resigning when the time comes!"

"I rarely post reviews but, had such a positive experience with the Avella apartment manager, that I had to post. Suleiman was extremely helpful and solved my problem right away. He was everything you want in a manager; friendly, professional and knowledgeable. I have lived here for six years and really appreciate this high level of customer service. Thank you Suleiman!"